IG1184 Service Management Standards for AI R18.5.1

The telecom industry is relying on Artificial Intelligence (AI) to effectively augment and automate decision making where humans can’t keep up with the pace, can’t deal with the volume of detail or are too expensive. It is probable that thousands or even tens of thousands of AI modules will eventually be deployed within a CSP. Managing AI at this scale brings problems of accountability, audit, and maintenance.

This whitepaper serves as a guide to scaling AI more effectively.