IG1294A Operator Best Practice on Expected Demand Not Served (EDNS) v2.0.0
- Maturity level: Beta
Created By: Managing and Measuring Autonomy
The rising interest to measure and assess value of Autonomous Operations investments is leading the industry to altogether establish robust measures that are paramount to objectively assess and communicate business benefits. Expected Demand Not Serviced (EDNS) has been introduced by MAMA project to enable members collaborate to define new standards of measuring and managing digital transformation initiatives that target autonomous operations with focus on business outcomes. This artifact collates Service Provider adoption and use of EDNS in their transformation journey to AO.