Archived versionRN332 Business Process Framework Release Notes v21.0
- Maturity level: Level 4 - Forum Approved
-
Created By: Information Systems Architecture
The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition of each area of business activity, in the form of process components or Process Elements that can be decomposed to expose progressive detail. These process elements can then be positioned within a model to show organizational, functional and other relationships, and can be combined within process flows that trace activity paths through the business.
General Information
Document series:
RN332
Document version:
21.0.0
Status:
TM Forum Approved
Document type:
Reference
Team approved:
25-May-2021
IPR mode:
RAND
TM Forum Approved:
23-Jul-2021
Date modified:
26-Jul-2021