TMF423 Unified Use Case Template for Customer Centricity R17.0.1

This document covers the Unified Use Case Template common to Customer Experience Management and Data Analytics. All aspects of Customer Centricity in terms of Customer Experience and Data Analytics are covered in this template.

General Information

Document series: TMF423
Document version: 2.0.5
Status: TM Forum Approved
Document type: Reference
Team approved: 05-Jun-2017
IPR mode: RAND
TM Forum Approved: 13-Nov-2017
Date modified: 27-Nov-2017