TR181 B2B Self-Service Solution v2.2

  • Maturity level: Level 4 - Forum Approved

The purpose of this technical report is to gather feedback about business problems that can drive changes in the B2B Self-Service Solution.

The report also proposes what particular functional and non-functional requirements the solution should have, as well as best practices to CSPs for increasing self-service adoption. Finally, depending on contributors time and resources, particular examples of self-service adoption strategy, system design, user interfaces, and back-office process alignment can be proposed.

General Information

Document series: TR181
Document version: 2.2
Status: TM Forum Approved
Document type: Technical Report
Team approved: 28-Jun-14
IPR mode: RAND
TM Forum Approved: 19-Sep-14