IG1354 Quality of Trust and Verify Caller – New Services Exploratory Whitepaper v1.0.0

This Whitepaper is on the focused approach and steps taken by Telco to prevent Telecom fraud around the world as being pursued by different operators across regions Quality of trust – verify caller new service to handle spam & fraud calls that is resulting in consuming huge resources and destroying customer trust​. To further the vision of Communications Service provider (CSP) is to provide the connectivity between subscribers and the calling party like individuals, financial institutions, utility providers, etc. ​Service Providers are rightly placed and a responsible party to ensure that the call traffic is routed appropriately to prevent spam/fraud calls to called numbers. CSPs have a toolbox to pick from in this area both for monitoring network traffic and stop calls using AI and different type of Apps protecting customers and verify “non spam and fraud calls” by whitelisting them. Service providers can provide this as a value-added service for subscribers who are willing to be fully protected from fraud​.

General Information

Document series: IG1354
Document version: 1.0.0
Status: Team Approved
Document type: Introductory Guide
Team approved: 03-May-2024
IPR mode: RAND
Published on: 06-May-2024
Date modified: 03-May-2024