How to use the Business Process Framework for an agile digital business.
This course provides advanced guidance for implementing the Business Process Framework within your organization, particularly as part of a business process transformation project. Its purpose is to provide you with advanced skills to enable you to use the Business Process Framework to maximize business efficiency and customer experience and propel your enterprise towards becoming a thriving agile digital business.
You will get comprehensive practical instruction on using, implementing and extending the Business Process Framework, with a particular focus on process decomposition, simplification and rationalization, which are essential for an agile digital business.
This is a hands-on style course where you will learn, practice and test your knowledge. Our expert instructor will guide you through examples, explain the key principles, give you the chance to work through carefully structured exercises and then explore suggested answers to the exercises.
Duration: 2 days
Take this course in-person (onsite or virtual):
Talk to us about getting this course for your team.
Download the datasheet for this course.
Who should attend?
This course is suitable for anyone who:
- Wishes to extend their understanding and/or start implementing the framework
- Is or will be involved in a business process transformation project
- Needs to streamline processes
- Wants to reduce the cost of operations
What will you learn?
- How to implement the best practices and have a solid approach to implementing the framework.
- When and how it can be used.
- An essential new approach to processes which is vital for enabling an agile business. This includes learning practical methods for decomposing complex process into reusable process elements and reassembling the component parts into process flows guided by policy and dependency rules.
- eTOM & business transformation
- Mapping the current state to the eTOM
- Process flows
- To provide practical, hands-on instruction for using and implementing the Business Process Framework to enable transformation and agility of your business.
- To develop the ability of your team to identify day-to-day improvements in business operations.
- To enable you to reap the benefits of the transition to network virtualization.
- To assist you with deploying your products into an enterprise whose process model is based on the Business Process Framework.
- To understand how your customers process models are evolving so your products can keep pace.
SIs and Professional Services:
- To assist you with the integration and deployment of products into an enterprise whose process model is based on the Business Process Framework.
- To provide practical, hands-on instruction on implementing the Business Process Framework for your clients.
- To develop the ability to identify gaps and potential improvements in client business operations.
Details & courses needed to obtain certification
The Business Process Skill Path provides the knowledge to implement, use and extend the Business Process Framework.