IST – Service & Product Management System (SPMS) – Product

Company: IST
Product Title: Service & Product Management System (SPMS)
Product Version: V4.0
Frameworx Version: Version 14
Business Process Framework version: N/A
Information Framework version:Version 14
Assessment Completion Date: April 2015
Detailed Certification Report:
IST (International Software Techniques S.A.) Fx14.0 Conformance Certification Report V1.0

Information Framework Assessment Summary

TM Forum has reviewed and approved the self-assessment of the product listed here against Information Frameworx (SID) version 14.0 Domains/Aggregate Business Entities.

As of Frameworx 14.0 Conformance Assessments, TM Forum award two categories of conformance scoring to the Information Framework assessment as follows:

Information Framework Maturity Conformance Levels
Information Framework Adoption Conformance Scores

Further details on the guidelines for Maturity Level Conformance scoring & Adoption Conformance scoring are available in the Certification Report.

Scope of Assessment – Information Framework Footprint

The following figure illustrates the Information Framework Level 1 ABEs that were presented in scope for the Assessment (blue high-light).

Level 1 ABEs in scope for IST SPMS

Product Conformance Summary – Information Framework

The following graphs provide an overview of the conformance scores granted to the ABEs presented in scope for IST SPMS, Information Framework Assessment.

Information Framework Maturity Levels – CBE, Product, and Service Domains

Information Framework Adoption – CBE, Product, and Service Domains

Product Conformance Detailed – Information Framework

The following table provides a detailed breakdown of the scores awarded with some additional commentary.

Report Misuse: Frameworx conformance is an important part of enabling the communications industry maintains profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.

Training & Certification

Information Framework Assessment Summary

Scope of Assessment – Information Framework Footprint

Product Conformance Summary – Information Framework

Product Conformance Detailed – Information Framework

Training & Certification

TM Forum Frameworx 14.0 Information Framework (SID) – Conformance Scores IST SPMS
*Domain/ABE*	*Maturity* Conformance Level (1-7)	*Assessment Comments*	*Adoption* Conformance Score (1-10)	*Assessment Comments*
CBE Domain
Catalog ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Usage ABE/Usage Spec ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Domain
Product Specification ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering ABE/Product Offering Price ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering ABE/Product Catalog ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering ABE/Pricing Logic Algorithm ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Offering ABE/Pricing Logic Algorithm ABE/PLA Spec ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Usage ABE/Product Usage Spec ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Service Domain
Service Specification ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Service Specification ABE/CustomerFacing ServiceSpec ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Service Specification ABE/CustomerFacing ServiceSpec ABE/CustomerFacing ServiceSpec Role ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Service Specification ABE/Service Catalog ABE	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.