Company: IST (International Software Techniques S.A.)
Product Name: SPMS-MTB v.6.0
Frameworx Version: Version 14
Information Framework version:21.0
Assessment Completion Date: September 2021
Detailed Certification Report:
IST SPMS-MTB v.6.0 SID 21.0 Conformance Certification Report

General Overview

This document provides a general overview of IST’s Self-Assessment of the IST SPMS-MTB solution, against the following ODA 21.0 components:

• Information Framework (SID) version 21.0

The assessment included a review of the methodology approach to information modeling against the TM Forum Information Framework (SID) according to the specific business entities (ABEs) submitted in scope for the Assessment.

Solution Branding

The solution has adopted a dual branding strategy: it’s branded as either SPMS or MTB, depending on the client and / or the market it’s addressed to.

• SPMS (Service & Product Management System) is the mainstream solution branding and the one that is communicated in most markets and clients.
• MTB (Master Tariff Book) is an alternative branding with which the solution is marketed to some specific CSPs and markets.

Both brandings (SPMS and MTB) are registered trademarks of IST.

For ease of reference, both brandings are used within this document (i.e., SPMS – MTB).

The goal of SPMS – MTB is to centralize all processes related with the introduction, management and alteration of Products, Services, Offers, Bundles, Discounts and Promotions for Communication Service Providers (CSPs).

The SPMS – MTB solution functions as a central hub, through which a CSP organizes, monitors and controls one of the most important aspects of its business operations.

SPMS – MTB is a sophisticated and highly proficient Enterprise Product Catalogue (EPC) / Product Lifecycle Management (PLM) solution, which allows a Communication Service Provider (CSP) to have orderly and complete control over its product portfolio.

SPMS – MTB addresses the needs of CSPs seeking to secure and enhance their market positions – moreover, it allows CSPs to understand and effectively manage the underlying product set, while at the same time it enables more flexibility around managing customer preferences and experiences.

SPMS – MTB is a robust and mature solution, which has been in constant development and commercially available since 2003.

It is deployed in a growing number of CSPs worldwide, and is equally capable of supporting mobile telephony, landline (fixed) telephony, Internet services, subscription TV services, leased lines, etc. as well as combinations of the above (double, triple, quadruple play).

Information Framework (SID) ABEs Scope

The following diagram represents the Information Framework ABEs that were presented in scope for conformance certification.

Level 1 ABEs – SID coverage for IST – SPMS-MTB v6.0 Conformance Assessment

SPMS-MTB 6.0 Benefits

The Telecom Operator market currently faces fierce competition which is lowering margins. Moreover, converging technologies are making product differentiation problematic.

Facing these difficulties, CSPs are discovering that delivering innovative, profitable products at a lower cost and in less time is an increasingly demanding task.

SPMS – MTB is about taking control over these challenges and providing CSPs (operating in either developed or developing markets) with the tools to succeed in this ever-changing landscape.

The following is a list of tangible benefits:

• Better and more efficient communication / cooperation between cross-functional stakeholders.
• Rapid response to frequently changing market conditions.
• Introduction / alteration of rate plans and services can be accelerated dramatically.
• Less mistakes, higher productivity, more efficient time management.
• Empowerment of marketing department.
• Centralization of product management.
• Workflow execution optimization.
• Operator compliance with external audits & industry regulations.

SPMS-MTB 6.0 Integration

SPMS offers significant advantage to a company, but also gives other enterprise systems great value by enabling the sharing of product information throughout the organization.

From product initialization through delivery to final customers, SPMS can integrate with business operations, trigger innovation, and support new product strategies.

SPMS functions as a central hub for all CSP departments seeking up-to-date product information.

Indicative involved departments and organizational units are:

• Product Management
• Product Development
• Information Technology
• Financial
• Cost Control
• Customer Care
• Audit
• Regulatory
• Shops / e-Commerce / other sales channels

Moreover, SPMS feeds business systems with management-approved charging specifications such as:

• Postpaid & Prepaid Billing
• Revenue Assurance
• IVR
• DWH
• ERP
• Intranet / Internet / Extranet
• CRM
• e-Commerce
• Web Site

SPMS-MTB v.6.0 acts as a single repository for all Products and Services, in order to avoid effort and data duplication across departments and systems.

By using SPMS, a CSP can establish a holistic view of all organization processes and comply with industry regulations.

Detailed Certification Results: IST SPMS-MTB v.6.0 SID 21.0 Conformance Certification Report

For more information on IST- SPMS-MTB, please contact:

Mr. Konstantinos Madias,
Chief Operating Officer, IST – International Software Techniques S.A.
E-mail: [email protected]

Or visit: www.ist.com.gr

For any additional information on this TM Forum Conformance Certification Report, please contact TM Forum at: [email protected]

Report Misuse: Conformance certification is an important part of enabling the communications industry to maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.