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Company: Microsoft
Product Title and Version: Microsoft Business Analytics Accelerator for Telecommunications Release 1.0
Microsoft Business Analytics Accelerator for Telecommunications Release 1.0 – Product Overview
The Microsoft Business Analytics Accelerator for Telecommunications (Telco BAA) provides a framework that can be readily reused and extended to fast-track the design, development, and deployment of a business analytics solution for the telecommunications industry. The Telco BAA focuses on a few core scenarios and Key Performance Indicators (KPIs) to speed the time to implementation for telecommunications operator. However, the solution can be easily grown to support countless other scenarios.
Information Framework version: 9.0
TM Forum has reviewed and approved the self-assessment of the product listed here against Information Framework (SID) version 9.0 Domains/Aggregate Business Entities. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.
Detailed Assessment Results
Scope of Assessment – Information Framework Footprint
The following figure illustrates the Information Framework Level 1 ABEs that were presented in scope for the Assessment, and the textual callouts represent the domain areas of the Microsoft Business Analytics Accelerator for Telecommunications product that were assessed and support the corresponding SID ABEs.
The following charts give an overview of the conformance scores granted to the ABEs presented in scope for the Microsoft Business Analytics Accelerator for Telecommunications, Information Framework Assessment. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.
Information Framework (SID) Conformance – with comments
The following charts give details of the conformance scores granted to the ABEs presented in scope for the Microsoft Business Analytics Accelerator for Telecommunications, Information Framework Assessment.
Online Data Store (CSODS) V7 ABEs – Conformance Scores
| Software Solution Information Framework (SID) Compliance | ||
| Information Framework (SID) ABE |
Conformance Score | Comment |
| Location/ GeographicPlace/ GeographicAddress | 6 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity. |
| Party/Party | 4 | Core entity, required attributes, dependent entities. |
| Party/Contact | 2 | Core entity. |
| Party/Roles | 4 | Core entity, required attributes, dependent entities. |
| Business Interaction | 3 | Core entity, required attributes. |
| Customer | 2 | Core entity. |
| Customer Bill | 3 | Core entity, required attributes. |
| Customer Interaction | 7 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities. TM Forum comment: Because this is based on the Business Interaction ABE, please see the conformance score for the Business Interaction ABE. |
| Customer Order | 3 | Core entity, required attributes.
TM Forum comment: Because this is based on the Business Interaction ABE, please see the conformance score for the Business Interaction ABE. |
| Product | 2 | Core entity. |
| Product Offering | 2 | Core entity. |
| Product/ Product Offering Price | 3 | Core entity, required attributes. |
| Product Specification | 3 | Core entity, required attributes. |
| MarketingCampaign/ MarketingCampaign | 4 | Core entity, required attributes, dependent entities. |
Customer Relationship / Experience Data Mart (CRE-DM) V4 ABEs – Conformance Scores
| Software Solution Information Framework (SID) Compliance | ||
| Information Framework (SID) ABE |
Conformance Score | Comment |
| Location / Geographic Place / Geographic Address | 3 | Core entity, required attributes, 30% of dependent entities.
TM Forum Note: Unmapped POBoxAddress entity prevented a score of 4/5. |
| Party/Party | 4 | Core entity, required attributes, dependent entities. |
| Party/Contact | 3 | Core entity, required attributes, 30% of dependent entities. TM Forum Note: Unmapped FaxNumber entity prevented a score of 4/5. |
| Party/Roles | 3 | Core entity, required attributes, 30% of dependent entities. |
| Business Interaction | 3 | Core entity, required attributes, 30% of dependent entities. |
| Usage | 3 | Core entity, required attributes, 30% of dependent entities. |
| Usage Specification | 2 | Core entity. |
| Customer | 2 | Core entity.
TM Forum Note: Unmapped accountName attribute prevented a score of 3. |
| Customer Interaction | 7 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
TM Forum Note: See conformance score for Business Interaction ABE. |
| Product | 2 | Core entity. |
| Product Offering | 2 | Core entity.
TM Forum Note: Unmapped status attribute prevented score of 3. |
| Product Specification | 3 | Core entity, required attributes, 30% of dependent entities. |
| Marketing Campaign /Marketing Campaign | 5 | Core entity, required attributes, dependent entities, required attributes of dependent entities. |
| Market Segment | 6 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity. |
| Resource Usage | 2 | Core entity.
TM Forum Note: The Resource Usage Specification, Resource Specification, and Resource ABEs were not included in the assessment. |
Customer Segmentation (CS DM) V4 ABEs – Conformance Scores
| Software Solution Information Framework (SID) Compliance | ||
| Information Framework (SID) ABE |
Conformance Score | Comment |
| Location / Geographic Place / Geographic Address | 3 | Core entity, required attributes, 30% of dependent entities.
TM Forum Note: Unmapped POBoxAddress entity prevented a score of 4/5. |
| Party/Party | 4 | Core entity, required attributes, dependent entities. |
| Party/Contact | 3 | Core entity, required attributes, 30% of dependent entities.
TM Forum Note: Unmapped FaxNumber entity prevented a score of 4/5. |
| Party/Roles | 3 | Core entity, required attributes, 30% of dependent entities. |
| Business Interaction | 3 | Core entity, required attributes, 30% of dependent entities. |
| Customer | 2 | Core entity.
TM Forum Note: Unmapped accountName attribute prevented a score of 3. |
| Customer Interaction | 7 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
TM Forum Note: See conformance score for Business Interaction ABE. |
| Product | 2 | Core entity. |
| Product Offering | 2 | Core entity.
TM Forum Note: Unmapped status attribute prevented score of 3. |
| Product Specification | 3 | Core entity, required attributes, 30% of dependent entities. |
| Marketing Campaign /Marketing Campaign | 5 | Core entity, required attributes, dependent entities, required attributes of dependent entities. |
| Market Segment | 6 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity. |
Customer Profitability Data Mart (CP DM) V4 ABEs – Conformance Scores
| Software Solution Information Framework (SID) Compliance | ||
| Information Framework (SID) ABE |
Conformance Score | Comment |
| Location / Geographic Place / Geographic Address | 3 | Core entity, required attributes, 30% of dependent entities.
TM Forum Note: Unmapped POBoxAddress entity prevented a score of 4/5. |
| Party/Party | 4 | Core entity, required attributes, dependent entities. |
| Party/Contact | 3 | Core entity, required attributes, 30% of dependent entities.
TM Forum Note: Unmapped FaxNumber entity prevented a score of 4/5. |
| Party/Roles | 3 | Core entity, required attributes, 30% of dependent entities. |
| Customer | 2 | Core entity.
TM Forum Note: Unmapped accountName attribute prevented a score of 3. |
| Product | 2 | Core entity. |
| Product Offering | 2 | Core entity. |
| Product Specification | 3 | Core entity, required attributes, 30% of dependent entities. |
| Market Segment | 6 | Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity. |
Report Misuse: Frameworx conformance is an important part of enabling the communications industry maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].
Disclaimer. TeleManagement Forum has conducted no independent testing of the product for compliance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the solution and has been self-assessed by the supplier or seller for adherence to the TeleManagement Forum framework or standard in question. Accordingly, under no circumstances will TeleManagement Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.