Product Title: RAID
Product Version: Version 6.3
Frameworx Version: Version 11.5
Business Process Framework version: Version 9.0
Information Framework version: Version 9.5
Assessment Completion Date: June 2012
Detailed Certification Report: WeDo Technologies RAID Version 6.3 Detailed Conformance Report

Product Description

WeDo Technologies recognizes that Business Assurance involves not only systems but people and processes, but that a revenue assurance strategy can only be successfully implemented if a proper system exists to support it. To address this challenge WeDo Technologies developed the solution RAID.

RAID imports/integrates information from different platforms to a central database, applies business validation and comparison rules to detect errors and inconsistencies, produces and manages alarms, provides the full problem life-cycle management and provide different kinds of KPI’s and reports.

RAID provides a modular approach that enables CSPs to tailor the solution to their specific business needs. Additionally RAID solution modules provide a phased approach for CSPs business assurance coverage. With each of the modules, CSPs get everything they need to be up and protecting their business areas – including preconfigured industry solutions for accelerated implementation services.

RAID Business Assurance Solution Architecture

WeDo’s ongoing advances in the evolution of RAID have been based on a combination of research and client feedback from live deployments. The following are the key business drivers:

• Revenue Leakage Detection and Recovery – the starting point for any revenue assurance function is to identify the sources of revenue leakage. Fast and accurate detection is crucial for the Revenue Assurance manager.
• Revenue Assurance – as most operators progress along the revenue assurance roadmap, the issue becomes not only about detecting and recovering leaked revenues, but increasingly about providing assurance and confidence to key stakeholders regarding the integrity of the network and business operations.
• Regulatory Compliance – an increasingly important driver behind operators’ decisions to build best-practice revenue assurance functions and deploys enterprise-scale solutions. Without the proper tools and technology, it can be impossible to comply with current stringent telecom and financial regulations.
• Operational Efficiency and Quality – The efficiency of processes and procedures, from order entry and provisioning through to billing, will dictate how accurately subscription details are captured and usage is billed, significantly impacting subscriber experience, customer care and operational costs.
• Revenue and Margin Optimization – revenue optimization ensures that revenue streams are providing the optimum return on investment with regard to network infrastructure, marketing costs and operational expenditure. It is not possible to maximise revenues & margins without a thorough understanding of the performance and behavior of all stages of a revenue stream’s lifecycle and its associated costs.

RAID was developed based on the experience of our consultants with Mobile and Fix Network Operators in many different areas and systems (e.g.: network, mediation, billing, customer care, collections, revenue assurance and fraud).

RAID is a proven, easy-to-use and flexible solution to effectively automate, manage and grow your end-to-end Revenue Assurance processes, and provide compliance with regulatory requirements, such as Sarbannes-Oxley.

Summary Results: Business Process Framework; Information Framework
Detailed Certification Report: WeDo Technologies RAID Version 6.3 Detailed Conformance Report