• Unlocking the city as a platform

    Details:

    The promise of fantastic city services that could simplify our lives and help us use our shared resources more efficiently requires the entire city ecosystem — not just the city and not just the business community. To get the right push behind ...

  • Targeting millennials: CSPs use social media and sub-brands to improve customer centricity

    Details:

      Getting closer to customers and engaging with them in more innovative ways is a primary objective for all CSPs, especially in mature markets with intense competition and those with high percentages of millennials. A key part of this is engaging t...

  • Revenue Assurance Survey Report 2017/18

    Details:

    The purpose of this report is to share and discuss insights and trends in revenue assurance (RA) and to provide telecom operators and their RA functions with business value improvement paths.  The RA survey, consisting of about 25 straight-forward ...

  • Frameworx R17.5.1 Model Visio Format

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.5.0

    Release Status: Archived

    Details:

    TM Forum’s Frameworx model has been made available in a Microsoft® Visio® 2013 format. Frameworx is maintained with the Casewise Corporate Modeler tool. The Microsoft® Visio® 2013 diagrams have been created by translating the Casewise Corporate...

    Standard(s): Business Process Framework (eTOM)

  • GB941 Revenue Assurance Solution Suite R17.5.0

    Resources include:

    RN314 Revenue Assurance Solution Suite Release Notes R17.5.0

    TR131 Revenue Assurance Overview v2.4.1

    GB941 Main Revenue Assurance Guidebook v3.5.1

    More

    Maturity Level: Level 3 - Team Approved

    Document version: 17.5.0

    Details:

    This suite of documents defines the KPIs that provide a common framework to measure three important aspects of revenue assurance: revenue leakage, revenue assurance related process efficiency and data quality. Release 17.5.0 of the Revenue Assurance...

    Standard(s): Best Practices

  • RN365 Release Notes for IG1141 Procurement and Onboarding Suite R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Archived

    Details:

    We believe a standards-based model-driven approach is essential to scale with the growing demand for interoperability and to evolve as technology advancement and innovation happens. The IG1141 suite advocates a future-forward architecture approach th...

    Standard(s): Best Practices

  • RN356 Release Notes for IG1137 Joint Agile Delivery R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.7

    Release Status: Archived

    Details:

    This series of documents explores how agile DevOps (Development Operations) principles can be applied between organizations operating a value fabric so that agile development is used concurrently between partner organizations in a new world of SDN, N...

    Standard(s): Best Practices

  • TR263 Design and Implementation Patterns and Best Practices for HIP Suite R17.5.0

    Resources include:

    RN359 Release Notes for TR263 Design and Implementation Patterns and Best Practices for HIP R17.5.1

    Deployment Integration Patterns and Best Practices for HIP: Overview R17.0.1 (TR263)

    TR263A Coordination Terminology and Classification of Associated Problems R17.0.1

    More

    Maturity Level: Level 3 - Team Approved

    Document version: 17.5.0

    Details:

    This series of documents captures a growing list of examples around the general area of OSS/BSS platform solutions with an initial focus on Hybrid Infrastructure Platforms. Underpinning this series of documents are a few principles: The notion o...

    Standard(s): Best Practices

  • RN359 Release Notes for TR263 Design and Implementation Patterns and Best Practices for HIP R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.0.2

    Release Status: Archived

    Details:

    A complete listing of the contents, version numbers and indication of those documents modified since the previous release.

    Standard(s): Best Practices

  • GB979 Big Data Analytics Solution Suite R17.5.0

    Resources include:

    RN346 Big Data Analytics Release Notes R17.5.1

    GB979 Big Data Analytics Guidebook R16.5.1

    GB979A Big Data Analytics Use Cases R16.5.1

    More

    Maturity Level: Level 3 - Team Approved

    Document version: 17.5.0

    Details:

    This document provides notification of the release of the Big Data TM Forum Best Practices for Release 17.5. This release of the Big Data Analytics Solution Suite continues to define a reference model, use cases, business value roadmap, building bloc...

    Standard(s): Best Practices

  • RN346 Big Data Analytics Release Notes R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 9.0.1

    Release Status: Archived

    Details:

    This document provides notification of the release of the Big Data TM Forum Best Practices for Release 17.5. This release of Big Data Analytics Solution Suite continues to build on the foundation of GB979, which defines out a reference model, use cas...

    Standard(s): Best Practices

  • RN339 Customer Experience Management Release Notes R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 9.0.1

    Release Status: Archived

    Details:

    The Customer Experience Management Solution Suite consists of five components: Guidebook, Maturity Model, Lifecycle Model, Use Cases, ROI Model. In the CEM Solution Suite R17.5, the following updates were made: One new Use Case was added for R17.5 ...

    Standard(s): Best Practices