Archived versionRN339 Customer Experience Management Release Notes R17.5.1
- Maturity level: Level 4 - Forum Approved
Created By: Customer Centric
The Customer Experience Management Solution Suite consists of five components: Guidebook, Maturity Model, Lifecycle Model, Use Cases, ROI Model.
In the CEM Solution Suite R17.5, the following updates were made:
One new Use Case was added for R17.5 (C-CEM-50).
General Information
Document series: RN339
Document version: 9.0.1
Status: TM Forum Approved
Document type: Reference
Team approved: 03-Jan-2018
IPR mode: RAND
TM Forum Approved: 20-Apr-2018
Date modified: 24-Apr-2018