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The version of an asset which was included in the most recent Production Release of the Open Digital Framework.Production version This is the current Production version of this asset.

RN339 Customer Experience Maturity Model Release Notes v2.0.0

Maturity level: General availability (GA)
Created By: Customer Experience Management, Digital Maturity Model

Customer Experience Management

This Release Note details the changes incorporated in Version 2.0 of the TM Forum Customer Experience Maturity Model (CEMM).

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General Information

Document series: RN339

Document version: 2.0.0

Status: TM Forum Approved

Document type: Reference

Team approved: 11-Nov-2020

IPR mode: RAND

TM Forum Approved: 18-Jan-2021

Date modified: 19-Jan-2021