GB941D Revenue Assurance Revenue Leakage Framework and Examples R17.0.1

This addendum documents a revenue assurance framework based on the end-to-end order to cash life cycle within communications service providers. The purpose is to provide a list of real-life examples of revenue assurance issues from a range of potential failure points at which revenue leakage can occur, demonstrating the breadth of the revenue assurance discipline. The revenue assurance examples presented here are comprised of real-life examples witnessed by members of the Revenue Assurance working group of the TM Forum.

The addendum was updated in R17.0 to include additional Revenue leakage examples associated with Network Functions Virtualization (NFV).