• GB945-Matrix Exemplar Platforms Application Framework Excel Mapping

    Maturity Level: Level 4 - Forum Approved

    Document version: 0.4

    Release Status: Archived

    Details:

    This captures the exemplar mapping between the exemplar Platforms and the Application Framework Applications (based on Application Framework Release 4.5 for this example).

    Standard(s): Best Practices

  • GB945GP Frameworx Governance Platform Exemplar

    Maturity Level: Level 4 - Forum Approved

    Document version: 0.1

    Release Status: Archived

    Details:

    This application note elaborates the concept of Platforms introduced in Frameworx Implementation Methodology GB945M. It provides: A review of available high level examples presented by various TM Forum Members. Guidelines for Platforms derived ...

    Standard(s): Best Practices

  • TR155 Frameworx Statement of Direction

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.5

    Release Status: Archived

    Details:

    TM Forum frameworks have been successfully adopted by many of the world’s service providers and their suppliers. However the world in which TM Forum operates is changing at an incredible pace and several key trends continue to affect the evolution ...

    Standard(s): Best Practices

  • GB945M Frameworx Implementation Methodology

    Maturity Level: Level 4 - Forum Approved

    Document version: 0.6

    Release Status: Archived

    Details:

    This document is resulted from a TM Forum Board initiated project called ‘Blueprint’. It targets companies who operate solutions (Information, Communications and Entertainment) businesses. It addresses the questions how to apply the TM F...

    Standard(s): Best Practices

  • RN333 Frameworx Solution Methodology Release Notes R12.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 0.7

    Release Status: Archived

    Details:

    This document provides the overview content of Frameworx Solution Methodology which has been updated in this release with a worked example of the concept of Platforms - or Governance Platforms - as introduced in GB945M in Release 8.1 that is link...

    Standard(s): Best Practices

  • GB993 Asset Management: Best Practice Use Case Descriptions R16.1.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.2

    Release Status: Production

    Details:

    This Asset Management (AM) Best Practice Use Case Descriptions guide represents a holistic view of an overall Asset Management program, with specific emphasis on Network Asset Management. Initial “seed” content was derived from previous Asset Man...

    Standard(s): Best Practices

  • What is the business case for omni-channel CRM in telecoms?

    Details:

    While telecoms operators have been quick to provide these numerous multi-channel touch points for their customers, few have managed to implement a solution that offers them a ‘Single Customer View’, and provides their customers with a truly ‘om...

  • Quality customer experiences: Managing challenges, maximizing opportunities

    Details:

    Quality of service and experience are fundamental to network operators’ success in terms of attracting and keeping customers, and profitability. But they are increasingly difficult to achieve when: more services are created and delivered through pa...

  • Navigating the IoE Roadmap of Challenges

    Details:

    If you are a business or technology leader trying to understand the implications and opportunities presented by the emerging world of the Internet of Everything (IoE), you are not alone. This eBook is aimed at leaders developing strategies to naviga...

    Standard(s): Best Practices

  • GB921 Getting Started with Business Process Framework Suite Release 16.0.1

    Resources include:

    READ ME FIRST NOTE Business Process Framework R16.0.1

    GB921P Process Framework Primer R15.0.1

    GB921U User Guidelines R15.0.1

    More

    Maturity Level: Level 3 - Team Approved

    Document version: 14.5.1

    Details:

    You can download the entire GB921 Getting Started with Business Process Framework Suite using the Download All button to the right; or you can download each file individually from the Assets Included listing below.The Getting Started with Business Pr...

    Standard(s): Business Process Framework (eTOM)

  • RN354 Release Notes for Frameworks R16.0.0

    Maturity Level: Level 3 - Team Approved

    Release Status: Archived

    Details:

    These integrated release notes for the Frameworks are intended to provide the reader with a unified point of view to understand what are the current changes in the Frameworks, enabling an improved experience. They were created to increase the alignme...

    Standard(s): Business Process Framework (eTOM)

  • Frameworx R16.0 Model Visio Format

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    TM Forum's Frameworx model has been made available in a Microsoft® Visio® 2013 format. Frameworx is maintained with the Casewise Corporate Modeler tool. The Microsoft® Visio® 2013 diagrams have been created by translating the Casewise Corporate M...

    Standard(s): Business Process Framework (eTOM)