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vIMS: How to manage it end to end?
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Not only do communications service providers have to compete with each other, they also must compete with over-the-top (OTT) players, who are targeting both next-generation data and traditional voice and messaging services using software platforms th...
Navigating the IoE roadmap of challenges: Insights and opinions for digital businesses
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If you are a business or technology leader trying to understand the implications and opportunities presented by the emerging world of the Internet of Everything (IoE), you are not alone. This whitepaper is aimed at leaders developing strategies to na...
Orchestration: Get ready for the platform revolution – Executive summary
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If you are a TM Forum member you can download the full report hereService providers could save, on average, the equivalent of their entire capital budget through orchestration according to some.This is just from greater operational efficiency, withou...
Orchestration: Get ready for the platform revolution
Details:
Download the executive summary Service providers could save, on average, the equivalent of their entire capital budget through orchestration according to some. This is just from greater operational efficiency, without taking into account the increa...
GB945-Matrix Exemplar Platforms Application Framework Excel Mapping
Maturity Level: Level 4 - Forum Approved
Document version: 0.4
Release Status: Archived
Details:
This captures the exemplar mapping between the exemplar Platforms and the Application Framework Applications (based on Application Framework Release 4.5 for this example).
Standard(s): Best Practices
GB945GP Frameworx Governance Platform Exemplar
Maturity Level: Level 4 - Forum Approved
Document version: 0.1
Release Status: Archived
Details:
This application note elaborates the concept of Platforms introduced in Frameworx Implementation Methodology GB945M. It provides: A review of available high level examples presented by various TM Forum Members. Guidelines for Platforms derived ...
Standard(s): Best Practices
TR155 Frameworx Statement of Direction
Maturity Level: Level 4 - Forum Approved
Document version: 1.5
Release Status: Archived
Details:
TM Forum frameworks have been successfully adopted by many of the world’s service providers and their suppliers. However the world in which TM Forum operates is changing at an incredible pace and several key trends continue to affect the evolution ...
Standard(s): Best Practices
GB945M Frameworx Implementation Methodology
Maturity Level: Level 4 - Forum Approved
Document version: 0.6
Release Status: Archived
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This document is resulted from a TM Forum Board initiated project called ‘Blueprint’. It targets companies who operate solutions (Information, Communications and Entertainment) businesses. It addresses the questions how to apply the TM F...
Standard(s): Best Practices
RN333 Frameworx Solution Methodology Release Notes R12.0
Maturity Level: Level 4 - Forum Approved
Document version: 0.7
Release Status: Archived
Details:
This document provides the overview content of Frameworx Solution Methodology which has been updated in this release with a worked example of the concept of Platforms - or Governance Platforms - as introduced in GB945M in Release 8.1 that is link...
Standard(s): Best Practices
GB993 Asset Management: Best Practice Use Case Descriptions R16.1.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.2
Release Status: Production
Details:
This Asset Management (AM) Best Practice Use Case Descriptions guide represents a holistic view of an overall Asset Management program, with specific emphasis on Network Asset Management. Initial “seed” content was derived from previous Asset Man...
Standard(s): Best Practices
What is the business case for omni-channel CRM in telecoms?
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While telecoms operators have been quick to provide these numerous multi-channel touch points for their customers, few have managed to implement a solution that offers them a ‘Single Customer View’, and provides their customers with a truly ‘om...
Quality customer experiences: Managing challenges, maximizing opportunities
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Quality of service and experience are fundamental to network operators’ success in terms of attracting and keeping customers, and profitability. But they are increasingly difficult to achieve when: more services are created and delivered through pa...
