Register-
GB992 Open API Map R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.2
Release Status: Archived
Details:
In this increasingly digitized world, IT technology is connecting more and more people. This technology brings the enterprises into a dynamic, distributed environment and delivers business value on multiple channels including desktops and mobile devi...
Standard(s): Integration Framework
TMF625 API Data Model R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.2
Release Status: Production
Details:
This document describes the API Data Model which defines the data structures used within TMF REST APIs. Note: Quote, Appointment, Privacy, Address and Service qualification API data models will be included in the next release of this document.
Standard(s): Integration Framework
GB990 API Data Model and Information Framework Mapping Guide Book R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.2
Release Status: Production
Details:
This document describes firstly the guidelines for deriving concrete API data models from SID model abstractions. Then it describes actual mapping correspondences existing between the actual API Data Model and the SID. Note: Mapping of Quote, Appoin...
Standard(s): Integration Framework
TMF424 B2B2X Business Scenario Template R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
The objective of the Business Scenario template is to provide both Catalyst Projects and member contributed scenarios with a consistent structure and content to more effectively communicate to both Business and Technical viewers. The completed Busin...
Standard(s): Best Practices
GB929F Functional Decomposition R16.0.0
Maturity Level: Level 3 - Team Approved
Document version: 16.0.1
Details:
Featured in this release are additions to the Enterprise Domain and Integration Infrastructure Domain, as well as changes in Privacy and Integration Management based on changes to Release 15.5 of the Application Framework.
Standard(s): Application Framework (TAM)
TR211 Online B2B2X Partnering Step by Step Guide R16.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This guide will walk you through: The key concepts of Partnership Lifecycle and the value of a systematic method for capturing Partnership Agreements to achieve agile, repeatable industrial partnerships The 5 stages required to build a partner...
Standard(s): Best Practices
Focusing on Customer Journey Design: Guiding Communications Service Providers on Customer-Centric Operations
Details:
Customer experience is a top priority for communications service providers today. By enhancing customer satisfaction, organizations can differentiate themselves from competition, both existing players and new-age service providers. This paper offe...
GB991 Core Frameworks Concepts and Principles R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 16.0.2
Release Status: Archived
Details:
TM Forum Frameworx is a suite of best practices and standards that provides the blueprint for effective, efficient business operations and enable a service-oriented, highly automated and efficient approach to business operations and application integ...
Standard(s): Business Process Framework (eTOM)
GB962D Customer Experience Management Implementation Guide Use Cases R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 14.0.2
Release Status: Archived
Details:
The Implementation Guide is a collection of use cases that represent business challenges and it provides an outline of a possible solution that involves the TM Forum best practices, recommendations and also models like the Business Process Framework ...
Standard(s): Best Practices
The value fabric: A guide to doing business in the digital world
Details:
The Value Fabric: A Guide to Doing Business in the Digital World describes how business should be conducted in the digital world using a new concept called the value fabric. A value fabric is a mesh of interwoven, cooperating organizations and indivi...
GB962 Customer Experience Management: Introduction and Fundamentals R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 3.0.2
Details:
Customer experience (CX) is the sum of all experiences a customer has with a services provider, over the duration of their relationship that starts from buying phase and includes post disconnection processes that may influence the customer. Customer ...
Standard(s): Best Practices
GB979 Big Data Analytics Guidebook R16.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 4.0.2
Release Status: Archived
Details:
Big Data Analytics is having a huge transformative impact on many industries. Combining more effective lower cost data storage and presentation with better data processing mechanisms has allowed many industries to unlock additional value from their e...
Standard(s): Best Practices
