TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
    • Login Log-in arrow-right
    • register Register arrow-right
  • Industry Missions
    • Join the industry movement Join the industry movementTogether we're changing the future of global connectivity
    • Autonomous Networks Autonomous NetworksUnlocking the power of seamless end-to-end autonomous operations​
    • Composable IT and Ecosystems Composable IT and EcosystemsSimpler IT operations and partnering via AI-ready composable software
    • AI and Data Innovation AI and Data InnovationThe safe adoption of AI and data at scale
  • Open Digital Architecture (ODA)
    • About ODA About ODAThe architecture, blueprints and best practice our Members are building to simplify, modernize and automate their operations
    • Member assets Member assetsA library of standards, best practices and toolkits
    • How to apply ODA How to apply ODAUnderstand how ODA can work for you
    • Open APIs Open APIsFind specifications, downloadable code and more
    • Conformance ConformanceCertify your business and products with industry standards
    • ODA component directory ODA component directoryFind ODA components and the vendors who supply them
    • Canvas CanvasThe live environment for ODA components
  • Member projects
    • Collaboration projects Collaboration projectsExplore our Member-only projects where we build and develop ODA
    • Catalysts CatalystsTeam up with industry trailblazers to create ground-breaking solutions
    • Innovation Hub Innovation HubFocused innovation to address real-world challenges
  • Learn
    • Education programs Education programsUpskilling programs that transform your capabilities
    • Certification CertificationUpskilling programs that transform your capabilities
  • News and insight
    • Newsroom NewsroomLatest press releases and global media coverage
    • Industry insight Industry insightExplore reports, case studies, key features and opinion pieces
  • Events
    • All events All eventsMeet up and join in! Where the industry convenes to shape the future of connectivity
    • Innovate Americas Innovate AmericasOur annual summit for the Americas' connectivity ecosystem: September 10-11, 2025
    • DTW Ignite DTW IgniteTM Forum's annual global summit for the connectivity industry: 17-19 June, 2025
    • Innovate Asia Innovate AsiaOur annual summit for Asia's connectivity ecosystem: November 25-27, 2025
  • About
    • About TM Forum About TM ForumThe connectivity industry’s global alliance
    • Sponsorship and Exhibitors Sponsorship and ExhibitorsOpportunities to promote your organization's brand and capabilities
    • Membership MembershipAccess a world of insights, collaboration and tools to transform your business
    • Careers CareersBe part of the global industry alliance that's changing the future of global connectivity
  • Login Log-in arrow-right
  • register Register arrow-right
Back to top
Home > Resources > Research & Analysis > InsightsDelivering end-to-end services in a hyper-connected world
Go to resources page
Publication

Delivering end-to-end services in a hyper-connected world

For Forum Members

Download
Log In Register Not a Member? Learn More!
Please Log In

Released: Thursday, November 26, 2015

Communications has evolved from convenience to necessity. For customers, there is no longer fixed or wireless, voice, data or video – only devices and applications. Televisions, handsets, vehicles, sensors and any variety of ‘things’ are the devices, while voice, text, video, banking, spreadsheets, payroll, supply chain and more are applications in the cloud. Connectivity is transparent, and delivering reliable digital services requires the seamless integration of multiple partners and technology suppliers worldwide but this is incredibly difficult to pull off.

This report provides a clear understanding of:

  • What a digital service provider is
  • Why the alternative business structures needed to sustain global ecosystems and partnerships are difficult to initiate and even more difficult to execute correctly.
  • What the most significant and difficult changes to the business and to operations will be for communications service providers transforming into digital service providers.
  • What the current state of play is in the IoE and the challenges associated with delivering the complex digital services required to make IoE successful for customers in any industry.
  • The role partners play in delivering IoE connectivity and how much progress has been made in developing partnerships.
  • Why security is so important.
  • What this means for service providers, actions they should take and tools to help them.

Authors

Profile Picture

Nancee Ruzicka
Analyst ICT intuition

Sponsors

CSG Systems, Inc. logo
DGIT logo
Etiya Information Technologies logo
Intracom Telecom logo
TM Forum logo
TelFlow logo
ZTEsoft Technology Co., Ltd logo
spirent logo

For Forum Members

Download
Log In Register Not a Member? Learn More!
Please Log In

Related Programs

  • Open & Partner Effectively

Online Training

Courses now available at the click of a button. Easily access the knowledge and…

See online courses

Conferences

Open Session #17 – Composable IT & Ecosystems: From...

Learn more
what’s happening now
TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems

Explore TMForum

  • About the Forum
  • Careers with TM Forum
  • News & Insights
  • Privacy Policy
  • Website T&Cs and Cookies
  • Help & FAQ
  • Contact

Contact us

  • General Inquiries: [email protected]
  • Member Services: [email protected]
  • Interested in Joining? [email protected]
  • Press Inquiries: [email protected]

©2025 TM Forum