TMF423 CEM Implementiation Use Case Template R14.5.1

This template is designed to be used for creating Customer Experience Management Solution use cases.

This Use Case template may be used to develop a use case to be contributed to TM Forum or to provide a blueprint for work within your own organization. This template brings together many elements of TM Forum best practices and standards to create a single view of business drives, processes, applications, information, metrics and solution approaches in order to speed up customer experience management projects

General Information

Document series: TMF423
Document version: 14.5.0
Status: TM Forum Approved
Document type: Reference
IPR mode: RAND