This document stands as an Addendum to the “Enhanced Telecom Operations Map® (eTOM) The Business Process Framework for the Information and Communications Services Industry”, GB921 Release 6.5. It provides further detail concerning the eTOM through definition of the process elements within the eTOM Business Process Framework, at several levels of detail. It should be read in conjunction with the main GB921 document, and other Addenda (see GB921 for details).
GB921DX L4 Process Decompositions R17.5.0
- Standard: Business Process Framework (eTOM)
- Maturity level: Level 3 - Team Approved
Created By: Frameworx Project
GB921 Business Process Framework (eTOM) Suite Release 17.5.0
The Business Process Framework (eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework. This…