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Revenue
Assurance

The TM Forum Revenue Assurance Program has an extensible framework that enables the deployment of effective Revenue Assurance processes across various activities, processes, systems and network technologies.

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  • Learn more about Revenue Management
  • Revenue Assurance
  • Fraud Management
  • Asset Management
  • Charging & Billing
  • Upcoming Events
  • See the schedule for 2021

Revenue Assurance in action

TM Forum’s Revenue Assurance Program documents the state of the art in Revenue Assurance. Anyone considering undertaking a revenue assurance project should use these documents as their best reference in the industry for how to tackle the challenge. TM Forum is leading the way in developing this holistic approach to revenue management by creating best practices, standardizing the language and processes of revenue assurance, and defining a comprehensive Revenue Assurance Maturity Model, as well as defining Revenue Assurance Key Performance Indicators (KPIs). TM Forum’s Revenue Assurance Solutions Suite and Revenue Assurance Training and Certification programs provide the tools you need to improve the maturity of and transition to a successful revenue assurance program.

Revenue Assurance Maturity Model

Provides a consistent framework to benchmark the revenue assurance capabilities of your organization against the industry. The model defines a clear evolutionary path for the development of your revenue assurance capabilities. An annual Revenue Assurance Maturity Model benchmarking survey assesses a service provider’s maturity against the model and compares their own performance to their industry peers. Download here.

Revenue Assurance Solution Suite

This suite of best practices, including a guide book, maturity model and KPIs, is the best source of revenue assurance expertise. With quantitative and process-based analysis of revenue leakage, it is fast becoming the de-facto way revenue assurance professionals do business. Download here.

Revenue Assurance Business Metrics

The standardized set of metrics include revenue assurance metrics covering processes, data integrity, and revenue leakage, providing you with a complete view of your revenue assurance status and trends overtime. Download here.

GB941A Revenue Assurance Balanced Scorecard R16.5.0 has been completely updated to reflect how Revenue Assurance best practices have evolved significantly over the last decade. Revenue Assurance has changed from focusing on leakage detection and recovery, to leakage prevention, and now to risk mitigation, so the latest version of the RA KPIs address this evolution. Download here.

Revenue Assurance Training and Certification

Delivered by renowned revenue assurance experts, TM Forum’s training program provides your staff with the expertise to develop a comprehensive revenue assurance program to drive your company up the maturity model, and to higher profits. 

Learn more about the courses we offer:

  • Revenue Assurance Fundamentals
  • Revenue Assurance Practitioners
  • Learn more about Revenue Management
  • Revenue Assurance
  • Fraud Management
  • Asset Management
  • Charging & Billing
  • Upcoming Events
  • See the schedule for 2021

Featured Resources & EventsGo to Resources

SURVEY

Revenue Assurance Survey 2019/2020

Get the latest insights on revenue assurance (RA) in the annual report showing trends from telecom operators around the world.

DOWNLOAD

Best Practices

A suite of documents defining the KPIs for measuring revenue leakage, revenue assurance related process efficiency and data quality.

WATCH

Catalyst project

Open AI Business Assurance Market Place – Phase II

Online Training

Courses now available at the click of a button. Easily access the knowledge and…

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OTF2025

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