Revenue Assurance in action
TM Forum’s Revenue Assurance Program documents the state of the art in Revenue Assurance. Anyone considering undertaking a revenue assurance project should use these documents as their best reference in the industry for how to tackle the challenge. TM Forum is leading the way in developing this holistic approach to revenue management by creating best practices, standardizing the language and processes of revenue assurance, and defining a comprehensive Revenue Assurance Maturity Model, as well as defining Revenue Assurance Key Performance Indicators (KPIs). TM Forum’s Revenue Assurance Solutions Suite and Revenue Assurance Training and Certification programs provide the tools you need to improve the maturity of and transition to a successful revenue assurance program.
Revenue Assurance Maturity Model
Provides a consistent framework to benchmark the revenue assurance capabilities of your organization against the industry. The model defines a clear evolutionary path for the development of your revenue assurance capabilities. An annual Revenue Assurance Maturity Model benchmarking survey assesses a service provider’s maturity against the model and compares their own performance to their industry peers. Download here.
Revenue Assurance Solution Suite
This suite of best practices, including a guide book, maturity model and KPIs, is the best source of revenue assurance expertise. With quantitative and process-based analysis of revenue leakage, it is fast becoming the de-facto way revenue assurance professionals do business. Download here.
Revenue Assurance Business Metrics
The standardized set of metrics include revenue assurance metrics covering processes, data integrity, and revenue leakage, providing you with a complete view of your revenue assurance status and trends overtime. Download here.
GB941A Revenue Assurance Balanced Scorecard R16.5.0 has been completely updated to reflect how Revenue Assurance best practices have evolved significantly over the last decade. Revenue Assurance has changed from focusing on leakage detection and recovery, to leakage prevention, and now to risk mitigation, so the latest version of the RA KPIs address this evolution. Download here.
Revenue Assurance Training and Certification
Delivered by renowned revenue assurance experts, TM Forum’s training program provides your staff with the expertise to develop a comprehensive revenue assurance program to drive your company up the maturity model, and to higher profits.