Develop your staff
Build competencies to drive business improvement.
Your L&D function needs to build competencies for the key skills that will drive your business improvement programs. Which tools are similar organizations using to transform their service business quickly and effectively? How can your people become certified as practitioners? Where is there a widely recognized set of standards and tools with flexible training, and a certification scheme to measure progression? How will it fit with your internal academy/university/technical ladder accreditations?
Members of TM Forum have access to the Forum’s industry standard models, APIs and best practices that are proven to reduce the cost and risk associated with successfully navigating digital transformation. A wide range of training is available from introductory courses on video to in-depth and customized on-site training from experienced subject matter experts. This training is backed by knowledge certification exams that build into tiered career certifications suitable for marking professional development. TM Forum’s training programs can perfectly fit into your existing corporate training plan (internal academy, university, technical ladder) and form the basis of several key modules covering the assets above and how to embrace digital business ecosystems.
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