As the consumer and commercial worlds embrace all things digital, the complexity of integrating and managing digital services is only growing. New services are created every day through a complex value chain of partners. This results in growing challenges in delivering customer satisfaction and long-term success with new requirements for end-to-end manageability, security, scalability, and efficiency. With over 20-50 billion devices connecting online in the next five years, the Internet of Things (IoT) transformation is the next great ICT disruptive event that will change both social norms and how business is conducted in a new technology framework.
“As the Internet of Things market must be understood in terms of vertical markets because the value of IoT is based on individual use cases across all markets,” elaborated IDC Global Technology and Industry Research Organization senior analyst Scott Tiazkun. “Successful sales and marketing efforts by vendors will be based on understanding the most lucrative vertical that offer current growth and future potential and then creating solutions for specific use cases that address industry-specific business processes.”
The current industry vertical work streams are focused on User “epics”, scenarios, and use cases that are driving billions of dollars of investments in solving Digital Service management challenges. The work teams are committed to developing work assets that include blue prints, templates, models, and best practices as well demonstrating these innovative approaches in award-winning showcase catalysts.
Current work streams:
Optimizing operations to support new digital energy services
Using the Internet of Public Things to improve urban quality of life and efficiency and effectiveness of public resources
A set of Digital Health ICT assets driven by stakeholder-led user epics, scenarios and use cases