Back from one of the most successful and best attended Team Action Weeks in years!  So, why would that make me crabby (ill-tempered)?  It wasn’t me that was crabby; it was all the sumptuous delights I ate that consisted of crab.  In Baltimore, being one of the crab capitals of the world, just about every restaurant and pub has their own variation of crab cakes.  But it doesn’t end there – fried soft-shelled crabs, crab and cheese dip, crab legs, crabs in the shell to be cracked and eaten, various types of crab soup…and...

This week Facebook crossed the 500 million registered users for the social network.  I’m personally spending more time communicating with friends on this network, and less time communicating by voice and addressed messaging.  The number of third-party apps and content providers on Facebook’s web platform are growing rapidly.  The platform delivers over 500,000 third-party apps from the cloud, with over 1 million external websites integrated with Facebook’s own web services.  An important linkage connects these two sides...

By now, the terms "commodity players," "bit pipe" and "dumb pipe" with reference to traditional communications service providers (CSPs) have become tired and overused. CSPs know full well that the writing is on the wall – and has been for years – and if they don't continuously reinvent themselves, they will get left behind as new upstart players start to fill their role.

Nowhere is this more evident than with cloud services, a phenomenon that's much more than a flash in...

The War of the Roses is a 1989 movie about a couple that, when their marriage begins to fall apart, begin an intense divorce battle about their material possessions. In the U.S., it feels as if we are experiencing an intense war of the roses between AT&T and Verizon Wireless... and the winner is... Is there a winner?

Let's back up for a minute. We began 2010 with some breaking news about a drop in prices. The first target of the announced new pricing strategy was for unlimited mobile phone...

Great article Gerard, I just hope we are not branded as luddites! ;-)

Tony

Thanks for sharing the information and insights. Your point of creating differentiated offerings is very interesting. Some thoughts around this topic.  

CSPs bring extra value to the Cloud ecosystem because of their presence in the same market place as their enterprise customers. CSPs are more likely to better understand the client’s business context vis-à-vis other cloud service providers. This should, at least theoretically, make CSPs more competent at delivering innovative & differentiated...

Back from vacation and then off the next day to Bonn, Germany last week to conduct some SID training.  So I thought it would be good to switch from the eTOM to the SID in this edition of the blog, based on an my experience with some students that knew UML but were not practicing information modelers.

But, before I get into the...

I agree with you all. There is still a clear difference between BSS and OSS though these systems are converging. Infact, over past few years there has been more focus with respect to BSS systems which was unheard of because of the competition and customer expectations from CSP. Do we need a new term, yes, there is no harm in introducing new terms as we are used to new terminologies every 3-5 years .