TCS HOBS – Information Framework

Conformance Certification: TCS – HOBS
Company: Tata Consultancy Service (TCS)
Solution Title: Hosted OSS/BSS [HOBS]
Solution Version: V6.0
Frameworx Version: 15.5
Assessment Completion Date: January 2017
Detailed Certification Report: TCS HOBS Frameworx 15.5 Conformance Certification Report

Information Framework Assessment Summary

TM Forum has reviewed and approved the self-assessment of the solution listed here against Information Frameworx (SID) version 15.5 Domains/Aggregate Business Entities.

As of Frameworx 14.0 Conformance Assessments, TM Forum award two categories of conformance scoring to the Information Framework assessment as follows:

Information Framework Maturity Conformance Levels
Information Framework Adoption Conformance Scores

Further details on the guidelines for Maturity Level Conformance scoring & Adoption Conformance scoring are available in the Certification Report.

Scope of Assessment – Information Framework Footprint

The following figure illustrates the Information Framework Level 1 ABEs that were presented in scope for the Assessment (green high-light).

Level 1 ABEs in scope for TCS HOBS

Solution Conformance Summary – Information Framework

The following graphs provide an overview of the conformance scores granted to the ABEs presented in scope for TCS HOBS, Information Framework Assessment.

Maturity Conformance Results – Engaged Party & Customer Domains

Maturity Conformance Results – Common Business Entities Domain

Maturity Conformance Results – Product Domain

Adoption Conformance Results – Engaged Party & Customer Domains

Adoption Conformance Results – Common Business Entities Domain

Adoption Conformance Results – Product Domain

Solution Conformance Detailed – Information Framework

The following table provides a detailed breakdown of the scores awarded with some additional commentary.

TCS HOBS V6.0 – Assessment & Certification Scope TM Forum Information Framework (SID) V15.5
ABE	Adoption Score	Assessment Comments	Maturity Score	Assessment Comments
Engaged Party Domain
Party/ Party ABE	9.5	Very High Conformance [8.0 < Score < 10.0]	3.9	Low Conformance The model has passed level 3 conformance and 90% of the dependent entities within the ABE are defined in the model.
Party/ Party Demographic ABE	9.2	Very High Conformance [8.0 < Score < 10.0]	4.5	Medium Conformance The model has passed level 4 conformance and 50% of the required attributes of the ABE’s dependent entities are defined in the model.
Party/ Contact ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Party/ Identification ABE	9.9	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Party/ Party Profile ABE	9.1	Very High Conformance [8.0 < Score < 10.0]	4.5	Medium Conformance The model has passed level 4 conformance and 50% of the required attributes of the ABE’s dependent entities are defined in the model.
Party/ Party Role Examples ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Domain
Applied Customer Billing Rate ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Applied Customer Billing Rate Spec ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer ABE	9.6	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Customer Bill/ Customer Bill ABE	5.9	Very High Conformance [8.0 < Score < 10.0]	4.8	Medium Conformance The model has passed level 4 conformance and 80% of the required attributes of the ABE’s dependent entities are defined in the model.
Customer Bill / Customer Account Balance ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill / Customer Account Balance Type ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill/ Customer Account Balance/ Customer Billing Credit ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Customer Bill / Customer Billing Statistic ABE	9.9	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Customer Bill Collection / Dunning ABE	9.8	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Customer Interaction ABE	8	Very High Conformance [8.0 < Score < 10.0]	5.8	High Conformance The model has passed level 5 conformance and 80% of all attributes of the ABE’s core entities are defined in the model.
Customer Service Level Agreement ABE	9.6	Very High Conformance [8.0 < Score < 10.0]	5.9	High Conformance The model has passed level 5 conformance and 90% of all attributes of the ABE’s core entities are defined in the model.
Common Business Entities Domain
Catalog ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Policy/ Policy Application/ Policy Application ABE	9.7	Very High Conformance [8.0 < Score < 10.0]	6.3	Very High Conformance The model has passed level 6 conformance and 30% of all attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Application/ Policy Server ABE	9.9	Very High Conformance [8.0 < Score < 10.0]	6.9	Very High Conformance The model has passed level 6 conformance and 60% of all attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Application/ PolicyApp Role ABE	8.7	Very High Conformance [8.0 < Score < 10.0]	6.4	Very High Conformance The model has passed level 6 conformance and 40% of all attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Framework/ Policy Framework ABE	9.8	Very High Conformance [8.0 < Score < 10.0]	6.8	Very High Conformance The model has passed level 6 conformance and 80% of all attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Framework/ Policy ABE	9.5	Very High Conformance [8.0 < Score < 10.0]	6.6	Very High Conformance The model has passed level 6 conformance and 60% of all attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Management ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Policy/ Policy Structure ABE/ Policy Action ABE	9.2	Very High Conformance [8.0 < Score < 10.0]	4.7	Medium Conformance The model has passed level 4 conformance and 70% of the required attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Structure ABE/ Policy Condition ABE	9.5	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Structure ABE/ Policy Statement ABE	9.6	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Structure ABE/ Policy Value ABE	9.7	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Policy/ Policy Structure ABE/ Policy Variable ABE	9.6	Very High Conformance [8.0 < Score < 10.0]	4.9	Medium Conformance The model has passed level 4 conformance and 90% of the required attributes of the ABE’s dependent entities are defined in the model.
Usage ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Usage/ Usage Spec ABE	8.7	Very High Conformance [8.0 < Score < 10.0]	4.5	Medium Conformance The model has passed level 4 conformance and 50% of the required attributes of the ABE’s dependent entities are defined in the model.
Users and Roles ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.
Product Domain
Product/ Product ABE	9.3	Very High Conformance [8.0 < Score < 10.0]	3.8	Low Conformance The model has passed level 3 conformance and 80% of the dependent entities within the ABE are defined in the model.
Product/ Product Price ABE	9.9	Very High Conformance [8.0 < Score < 10.0]	3.8	Low Conformance The model has passed level 3 conformance and 80% of the dependent entities within the ABE are defined in the model.
Product Offering/ Product Offering ABE	9.6	Very High Conformance [8.0 < Score < 10.0]	3.7	Low Conformance The model has passed level 3 conformance and 70% of the dependent entities within the ABE are defined in the model.
Product Offering/ Product Catalog ABE	9.3	Very High Conformance [8.0 < Score < 10.0]	2.7	Very Low Conformance The model has passed level 2 conformance and 70% of the required attributes of the ABE’s core entity or entities are defined in the model.
Product Offering/ Product Offering Price ABE	8.8	Very High Conformance [8.0 < Score < 10.0]	3.3	Low Conformance The model has passed level 3 conformance and 30% of the dependent entities within the ABE are defined in the model.
Product Offering/ Product Offering Price Rule ABE	8.6	Very High Conformance [8.0 < Score < 10.0]	2.9	Very Low Conformance The model has passed level 2 conformance and 90% of the required attributes of the ABE’s core entity or entities are defined in the model.
Product Specification ABE	7.9	High Conformance [6.0 < Score <= 8.0]	3.6	Low Conformance The model has passed level 3 conformance and 60% of the dependent entities within the ABE are defined in the model.
Product Usage/ Product Usage ABE	9	Very High Conformance [8.0 < Score < 10.0]	2.5	Very Low Conformance The model has passed level 2 conformance and 50% of the required attributes of the ABE’s core entity or entities are defined in the model.
Product Usage/ Product Usage Spec ABE	10	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.	7	Full Conformance Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities supported.

File name	Type	Downloads
TCS HOBS Frameworx 15.5 Conformance Certification Report	.pdf	Download

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