TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
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  • Digital Maturity Model
  • Become a DMM Practitioner
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Becoming a ‘truly-digital’ telco cannot be fulfilled until the objectives around digitization or all aspects of transformation as defined by the TM Forum Digital Maturity Model (DMM) are achieved.

Muhammad Yasir Shahab, Enterprise Customer Experience Excellence, STC

Vodafone sees great value in the work being done through TM Forum on Digital Transformation. The Digital Maturity Model builds on the common vocabulary already provided through Frameworx and we see it as a valuable resource to guide member companies through their Digital Transformation.

Lester Thomas, Chief IT Systems Architect, Vodafone

In Orange, we are proud and happy to contribute to the definition of the TM Forum Digital Maturity Model within our business and IT excellence initiatives. We expect to use this tool to assess and benchmark our digital maturity in our various operations. The whole industry will benefit from it.

Laurent LeBoucher, VP APIs & Digital Ecosystems, Orange

Through industry collaboration across the globe, TM Forum has delivered an open, impartial and authoritative industry standard Digital Maturity Model.  Huawei looks forward to using it to accelerate digital transformation of our customers, and enhance Huawei product development strategies.

Lee Yee, VP Carrier Business Group, Software Marketing and Solution Sales, Huawei

We now have an industry standard TM Forum Digital Maturity Model built from a wealth of know-how and expertise from the communications industry. The Digital Maturity Model is a great way of uncovering of what is important for organizations to consider on planning for their own digital journeys, helping them benchmark where they sit in their digital journey across their organizations and articulating the way forward with a common language across all stakeholder groups. We’ve been very much involved in helping to create it and we expect to continue to work closely with TM Forum to drive the evolution of the Digital Maturity Model

Merve Oral, Management Consultant, Detecon International GmbH

The rise of digital capabilities is accelerating collaboration across ecosystems with a focus on capitalizing on new market opportunities, optimizing business models and exceeding customer expectations. Companies will find the Digital Maturity Model to be an extremely helpful tool to evaluate their current level of digital efficacy and achieve their ambitions as they look to win the digital transformation race

Tim Greulich, Senior Manager, Deloitte Consulting LLP and Digital Maturity and Insights Lead, Deloitte Digital

 

All organisations recognise that digital is a major differentiator, but digital covers so many aspects of business, our clients often ask us “How digital am I?” or “What digital transformation should I prioritise first?”

Deloitte and the TM Forum have partnered to develop the first industry-standard digital maturity assessment tool. The Digital Maturity Model is a framework that allows organisations to rapidly assess where they are in their transformation journey, focus their efforts on key objectives, and make impactful investments that will deliver maximum return.

Deloitte is a partner who can help plan and implement efficient and effective digital transformation from start to finish. Unlike our competitors, we are a one-stop shop, able to provide true end-to-end capability in all areas of digital change and transformation.

Find out more

Contact Deloitte:

Christine Anderson
[email protected]   

William Ellerby
[email protected]

Matt Roberts
[email protected]

  • Digital Maturity Model
  • Become a DMM Practitioner
  • Download DMM Brochure
  • Request Call Back
  • DMM Resources
  • Join the DMM project – help develop the model

Becoming a ‘truly-digital’ telco cannot be fulfilled until the objectives around digitization or all aspects of transformation as defined by the TM Forum Digital Maturity Model (DMM) are achieved.

Muhammad Yasir Shahab, Enterprise Customer Experience Excellence, STC

Vodafone sees great value in the work being done through TM Forum on Digital Transformation. The Digital Maturity Model builds on the common vocabulary already provided through Frameworx and we see it as a valuable resource to guide member companies through their Digital Transformation.

Lester Thomas, Chief IT Systems Architect, Vodafone

In Orange, we are proud and happy to contribute to the definition of the TM Forum Digital Maturity Model within our business and IT excellence initiatives. We expect to use this tool to assess and benchmark our digital maturity in our various operations. The whole industry will benefit from it.

Laurent LeBoucher, VP APIs & Digital Ecosystems, Orange

Through industry collaboration across the globe, TM Forum has delivered an open, impartial and authoritative industry standard Digital Maturity Model.  Huawei looks forward to using it to accelerate digital transformation of our customers, and enhance Huawei product development strategies.

Lee Yee, VP Carrier Business Group, Software Marketing and Solution Sales, Huawei

We now have an industry standard TM Forum Digital Maturity Model built from a wealth of know-how and expertise from the communications industry. The Digital Maturity Model is a great way of uncovering of what is important for organizations to consider on planning for their own digital journeys, helping them benchmark where they sit in their digital journey across their organizations and articulating the way forward with a common language across all stakeholder groups. We’ve been very much involved in helping to create it and we expect to continue to work closely with TM Forum to drive the evolution of the Digital Maturity Model

Merve Oral, Management Consultant, Detecon International GmbH

The rise of digital capabilities is accelerating collaboration across ecosystems with a focus on capitalizing on new market opportunities, optimizing business models and exceeding customer expectations. Companies will find the Digital Maturity Model to be an extremely helpful tool to evaluate their current level of digital efficacy and achieve their ambitions as they look to win the digital transformation race

Tim Greulich, Senior Manager, Deloitte Consulting LLP and Digital Maturity and Insights Lead, Deloitte Digital

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