Monday, July 20, 2015 to
Friday, July 24, 2015 5:00pm
Action Week USA, July 2015
Make Lasting Connections. Impact Real Changes.
Move the Industry Forward.
Event Location:
The Hyatt Morristown
3 Speedwell Avenue
Morristown, NJ 07960
+1 973 647 1234
Action Week is not a conference. As a TM Forum member, it’s an exclusive opportunity for you to connect with peers from across verticals, collaborate to discuss critical industry challenges, create innovative solutions, and establish new best practices. It all happens here during a five-day series of workshops as you work hand-in-hand with teams of professionals committed to driving digital business design, development, and adoption.
Join forces with the best minds in the industry to:
- Arm yourself with the tools, frameworks and connections to accelerate your R&D
- Define and lead future work streams and projects that directly support digital business transformation
- Develop best practices and standards for enabling an open digital virtualized ecosystem
- Deliver prototypes that pave the way for industry adoption
- Be a part of the team that lays the foundation for future needs
Key challenges will be focused on these critical digital business themes:
CUSTOMER CENTRICITY
Evolve your businesses towards true customer engagement to maximize profitability and customer loyalty through best practices and data driven decisions.
Join This If You Want To…
- Understand the impacts on customer experience, analytics and metrics as connected devices become the fabric of our lives
- Be at the front lines of defining new CEM, analytics and metrics best practices to accelerate projects and improve customer satisfaction
- Participate in new Catalyst projects that will sprout innovative ideas in customer experience management and data analytics
- Contribute to the new Digital Services Toolkit as we incorporate new findings on CEM, data analytics and metrics
Workstreams You Can Join:
- Customer Experience Management
- Data Analytics
- Metrics
Who You’ll Meet:
Experts in customer experience management, data analytics and metrics from companies across the value chain including service providers, software vendors, and integrators
OPEN DIGITAL ECOSYSTEM
Develop the tools, standards and best practices to enable an open digital ecosystem where new services can be delivered quickly and securely using a wide range of business models and partners.
Join This If You Want To…
- Work “elbow to elbow” with teams of professionals committed to driving design, development, and adoption of IoT best practices
- Drill down into the Business Scenarios of Connected Ecosystems from both a business and technical perspective including IoT, Smart Cities, Smart Energy, Digital Health, and Connected Home
- Participate in the development of Catalyst program showcases for Connected Ecosystems – the opportunity to establish your role in the new business and technical marketplace for Open Digital and IoT
Workstreams You Can Join:
- Internet of Things
- Digital Services Toolkit
- B2B2X/Partnerships
- Digital Services Reference Architecture
- Smart City
- Smart Energy
- Digital Health
- Connected Car
- Catalog Management
Who You’ll Meet:
Connected ecosystem experts across business or technology who are committed to collaborative design, development, and adoption.
AGILE IT / ZOOM
Optimize your IT and operations to deliver the speed and flexibility needed to succeed in the digital world – dramatically reducing costs, risks, and time-to-market.
Join This If You Want To…
- Lead your company’s internal digital transformation by determining the next steps toward driving people, processes and systems to usher in the changes required
- Take part in the debrief from the 10 Virtualization Catalysts showcased at TM Forum Live! 2015 and help define the next round of Catalysts
- Gain a new perspective on how NFV and SDN will and must enable service agility and new revenues from adjacent ecosystems (e.g. NaaS for IoT)
Workstreams You Can Join:
- Virtualization Transformation Design, Operate, Strategy/plan, Foundational studies
- NFV/Security
Who You’ll Meet:
Decision makers and and Specialists/Architects from Sales & Marketing, Product Management, Operations and Procurement in NFV & SDN, agility & virtualization, security & privacy, and revenue assurance
SECURITY / PRIVACY
Optimize security and privacy solutions from the start and ensure they are embedded across all channels to retain customer confidence and loyalty.
Join This If You Want To…
- Prepare yourself for the impact and challenge of new and upcoming privacy legislation in the EU and US
- Understand the security and privacy issues arising from Digital Health and Smart City innovation
- Collaborate with the ZOOM team to determine the impact of NFV & SDN on Asset Management
- Help enable a secure digital ecosystem to protect individuals’ privacy as the vast quantities of data generated push the boundaries of existing security solutions
- Rationalize through the conflicting demands of the end user’s and data owner’s aspirations and needs
- Build on the successful Security Orchestration Catalyst for virtualized services – take the APIs developed into Frameworx and contribute to the next Catalyst
- Hear user stories around extended requirements for billing API, partner settlements and wholesale billing
Workstreams You Can Join:
- Privacy
- Security
- Charging & Billing
- Revenue Assurance
- Asset Management
Who You’ll Meet:
- Service providers from Privacy Management, Security Orchestration, IoT
- Security vendors
- Privacy consultant
- Government/Regulatory representation
- Vendors/suppliers
FRAMEWORX
Continue to evolve the standards, processes, APIs and models used to optimize the business efficiency of digital service providers in an agile virtualized environment.
Join This If You Want To…
- Understand the impacts of Agile IT and virtualization on the core business processes used by Digital Service Providers today
- Explore how best practices in Customer experience should be integrated with Business Processes
- Understand the changes needed to product lifecycle management in an agile world
- Drill down on the details of APIs between ecosystem partners to enable digital services
Workstreams You Can Join:
- Open Digital Alignment
- ZOOM Alignment
- Security
- TM Forum API
Who You’ll Meet:
- Architects from leading digital services providers and software vendors
- API specialists from digital service providers
- Specialists in information and process modelling
“The cross-group-meetings Frameworx to Interest groups were very good.”
“Action Week Lisbon provided a way for me to immediately gauge the problems and issues faced by Telcos today regardless of size and location. Thanks to the attendance of various Service Providers and vendors alike working towards a common understanding of problems they face as well as how to solve them, I felt like almost anyone could become a domain expert in one week!”
“Attending the TAW in Lisbon offered me a unique opportunity to learn about TMF standards in Revenue Assurance area and at the same time to contribute to their further development.”
“Attending as a new member, Action Week could have been very intimidating; I expected I would mainly be observing as opposed to actively participating. However, the inclusive atmosphere and encouraging manner of other participants made it easy to jump in feet first and contribute immediately.”
| Action Week in Morristown 2014 | Action Week Lisbon 2015 | TM Forum Live! 2015 |
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Catalyst Award Winners: |