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Next steps after Fundamentals level training courses
The fundamentals level training courses you completed recently have given you a fantastic understanding of the standards and best practices needed to drive digital transformation success. Now we are keen for you to continue growing your industry knowledge and technical expertise, so we have created these practical next steps:
- Get free exclusive access to follow-on learning – we have added a free course to your learning dashboard containing a library of masterclasses on the key themes for our industry.
- Elevate your knowledge by taking Practitioner level training – this will give you hands-on practical expertise in your area of interest and will help you complete career certifications.
Access this content in your training dashboard via the “Resume my training” button at the top of this page.
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Click through to the course information pages below for more details about the content of the courses. To express your interest in a Practitioner level course, simply complete the form below and we will contact you to discuss how to get this training for you or your team.
Business Process
(eTOM) Practitioner
Get advanced guidance for implementing the Business Process Framework, particularly as part of a business process transformation project
Information Framework
(SID) Practitioner
Get practical guidance in applying, extending and using the Information Framework to transform the information model to a data model
TM Forum Open APIs
Practitioner
Get hands-on, in-depth knowledge and practical skills for using, extending, and designing Open APIs and implementing them in end to end scenarios.
Digital Business
Ecosystems Practitioner
Learn TM Forum’s best practices models and blueprints to design & define business ecosystems & managing IoT or digital services projects
Customer Experience
Management Practitioner
Learn how to understand and respond to customers’ behavior and intentions using data analytics, omnichannel and metrics.
Revenue Assurance
Practitioner
Get a practical, hands-on introduction to the tools and techniques for combating revenue assurance issues at each stage of the revenue assurance lifecycle.
Register your interest
If you would like to take practitioner level training, please fill out this short form and we will contact you.