RegisterPrior Release Frameworx 15.5
TM Forum Drives Digital Business Agility with Frameworx 15.5
Since July 2015, hundreds of individuals from a diverse range of member companies have used TM Forum’s unique collaborative environment in 10 distinct projects to deliver the new features in Frameworx 15.5, working within the context of the Forum’s strategic programs: Agile Business and IT, Open Digital, Customer Centricity, and Security & Privacy.
This release contains new toolkits, best practices, guides and reports which empower companies across multiple industries with actionable information to thrive in the digital ecosystem.
As a member, you can download and make use of all the important tools across a broad range of topics found in this exciting new release. Adopted by more than 90% of the world’s largest service providers, TM Forum Frameworx continues to be the most widely used blueprint for effective and efficient business operations. Start using Frameworx 15.5 today!
To access our full library of documents, visit the Resources Library section.
If you have any immediate questions, please email us at [email protected]
Release 15.5 Highlights
Agile Business & IT Program
Key features in Frameworx 15.5 that support the Agile Business & IT Program come from the ZOOM (Zero-touch Orchestration, Operations and Management), APIs, Frameworx, and Revenue Management projects.
The ZOOM project is providing the guidance needed for digital operations transformation including:
- IG1136 Network Service Analysis reveals the challenges of vCPE network services in the hybrid environment;
- TR224 Identity and Namingprovides an identity and naming scheme for TM Forum interfaces that supports hybrid, traditional and virtual network elements and movable software functions.
- System architects will be interested in IG1118 OSS/BSS Futures Architecture, as it provides an OSS future framework guide examining the impacts of NFV on existing support systems, specifically on B2B2X aspects.
- The new TR225 Logical Resource Network Function Model has been designed to support data center, virtualization, SDN, NFV and other current initiatives, as well as the existing legacy network.
Important developments from the API project include:
- The TM Forum Ecosystem API Portal, a hub for developer adoption of TM Forum APIs.
- A Dynamic API Technical Recommendation document which looks specifically at the topic of metadata.
- User guides have been released for the new API CTK Conformance Certifications for Product Ordering and Catalog management as well as API REST Conformance Guidelines.
- Specifications for Activation & Configuration and Service Ordering APIs.
Key features from the Frameworx project include:
- A combined Concepts & Principles document outlining the compilation and creation of the core Business Process, Information and Application Frameworks.
- In addition, a blueprint for Enterprise risk management (GB921R) has been added to the Business Process Framework (eTOM),
- Updates in the Information Framework to the Party, Engaged Party and Customer ABEs to reflect organization structures, privacy management and customer relationships.
- The Application Framework has released a new Privacy Dashboard and substantially expanded API Management as well as updates to the Functional Decomposition document.
The Revenue Management project includes:
- Updates to the Revenue Assurance Maturity Model based on feedback from operators
- A guide book on SDN/NFV Impacts and Implications on Charging and Billing.
Open Digital Program
Significant progress from this program in Frameworx 15.5 includes:
- An update to the TR211 Online B2B2X Partnering Step by Step Guide which walks through the key concepts of the Partnership Lifecycle and the 5 stages to building a partner relationship.
- The addition of TMF424 B2B2X Business Scenario Template R15.5.0 which provides both Catalyst Projects and member contributed scenarios with a consistent structure and content to more effectively communicate to both Business and Technical viewers.
- The release of a Digital Ecosystem Reference Architecture (DERA) white paper, highlighting the challenges of interconnecting different ecosystems and outlining an approach to accelerate the technical and commercial integration of those different ecosystems to deliver complex digital services.
Customer Centricity Program
The contribution of this program to Frameworx 15.5 includes:
- Substantial updates to several guidebooks and new use cases, including Data Monetization, Big Data Analytics, Omni Channel and Customer Experience Management.
- The ROI Calculator has two additional use cases on churn reduction and e-commerce conversation improvement
- The 360 Degree View of the Customer has new extensions to the lifecycle model, with new terminology to reflect the experiences of users of digital services. The guide defines an approach for using analytics to get to the 360 degree view and explores the “experience of things” in an IoT world.
- A Unified Use Case Template for Customer Centricity is also now available
- Hundreds of new additions to the TM Forum metrics repository, bringing the total to over 1,700.
Security & Privacy Program
The key update from this program in Frameworx 15.5 is:
- TR243 Privacy Management now includes a multi-company privacy dashboard template that can be adopted by all organizations and provides a complete overview on how to manage privacy and addresses the individual’s wishes, the aims of the data collecting organization and any relevant legislation.
If you have any immediate questions, please email us at [email protected]