Future-proofing business assurance, across operational processes, systems and data of organizations and ecosystems

The overall goal of Business Assurance (BA) collaborative work in TM Forum is to establish BA best practices that will improve customer experience and business performance. The following high level goals were defined to assure the digital evolution journey of companies:

• Core business assurance (Function)
• Transformation/ Migration assurance (Organization)
• Ecosystem assurance (Industry)

Below you will see all the resources published by the project so far, and this toolkit will continue to grow over time.

Note, these resources, like other TM Forum Toolkits, are accessible only by the members of the Forum. If your company is not a member, please fill the Membership Interest Form and we will get in touch with you.