Toolkit

Business Assurance Toolkit

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Overview

Future-proofing business assurance, across operational processes, systems and data of organizations and ecosystems

The overall goal of Business Assurance (BA) collaborative work in TM Forum is to establish BA best practices that will improve customer experience and business performance. The following high level goals were defined to assure the digital evolution journey of companies:

  • Core business assurance (Function)
  • Transformation/ Migration assurance (Organization)
  • Ecosystem assurance (Industry)

Below you will see all the resources published by the project so far, and this toolkit will continue to grow over time.

Note, these resources, like other TM Forum Toolkits, are accessible only by the members of the Forum. If your company is not a member, please fill the Membership Interest Form and we will get in touch with you.

Business Assurance Toolkit resources
View all resources in library
Resource Name Document version Document type Team Approved Date Download

GB1046 Business Assurance Maturity Model v1.0.0

Guidebook 9 Aug 2023

GB1004 Business Assurance Dimension Framework v2.0.1

2.0.1 How To Guide 29 May 2020

GB1004B Business Assurance Transformation - Margin Assurance v1.0.0

1.0.0 Guidebook 19 Jan 2022

GB1004C Business Assurance Transformation - Asset Assurance v1.1.0

1.1.0 Guidebook 15 Mar 2023

GB1004E Dynamic Ecosystem Assurance Framework v2.0.0

2.0.0 Guidebook 7 Dec 2022

IG1278 Dynamic Ecosystem Assurance v1.0.0

1.0.0 Introductory Guide 23 Mar 2022

GB954 Fraud Classification Guide v4.0.2

4.0.2 Guidebook 3 Nov 2024

IG1359 Leveraging AI Agents for Fraud Management: a comprehensive approach v1.0.0

1.0.0 Introductory Guide 3 Jul 2024

IG1179 5G Revenue Management - Impact Assessment v2.0.1

2.0.1 Exploratory Report 29 May 2020

IG1176 TOSCA Guide for Model-Driven Automation v4.1.0

4.1.0 Exploratory Report 26 Jan 2021

IG1367 AI for Business Assurance v1.0.0

1.0.0 Introductory Guide 3 Jul 2024

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