Business architecture

Process Framework (eTOM)

The Business Process Framework is a hierarchical classification scheme with descriptions of the key business processes required to run a service-focused business.
ignite eTOM
Process Framework (eTOM) Resources
View all resources in library
Resource Name Document version Document type Team Approved Date Download

Business Process Framework (eTOM) Poster v24.5 (TMF430)

24.5.0 Poster 8 Jun 2025

GB921 Business Process Framework (eTOM) Suite v24.5

24.5.0 Suite 22 Dec 2023

GB921 Business Process Framework (eTOM) Models Suite v24.5

24.5.0 Model, Suite 22 Dec 2023

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