GB935 Metrics Framework R19.0.1

The goal of this guide is to document the key terms, concepts and principles used by the Metrics Team to capture and codify metrics – their definitions, their maturities, and their dimensions. This should constitute helpful background to understand the metrics contained in the TM Forum repository of metrics, published as GB988 TM Forum Metrics Definitions.

General Information

Document series: GB935
Document version: 8.0.1
Status: TM Forum Approved
Document type: Best Practice
Team approved: 17-Jun-2019
IPR mode: RAND
TM Forum Approved: 30-Sep-2019
Date modified: 02-Oct-2019