GB941 A Revenue Assurance KPI Metrics Workbook Excel Document V3.4.1
- Maturity level: Level 4 - Forum Approved
Created By: Revenue Management Project
The RA KPI Metrics leverages the guidelines and definitions contained within the Benchmarking Business Metrics Framework (GB935). Together with the RA guidebook, the KPI Metrics Workbook gives Service Providers tools to uncover, recover and inhibit revenue leakage in a methodical fashion, minimizing loss of revenue through missed billing or collection opportunities and over payment of costs.