TR143 Building Bridges: ITIL and eTOM V1.1

This document describes how the Framework and ITIL can be used together (developed jointly by TM Forum and itSMF).

General Information

Document series: TR143
Document version: 1.1.1
Status: TM Forum Approved
Document type: Technical Report
Team approved: 28-May-2008
IPR mode: RAND
TM Forum Approved: 15-Jul-2009
Date modified: 15-Nov-2014