GB922 Service v20.0.1
- Maturity level: Level 4 - Forum Approved
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Created By: Frameworx Project
The Service domain represents roles, information and activities carried out by parties (e.g., individuals / organizations) playing roles that are involved in the strategic planning, definition, development and operational aspects of Services that are used to realize Product offerings to the market. Activities include management of: strategies, capabilities, lifecycles, catalogs, inventories, installations, activations, problems, performance, guiding, mediation, usage statistics and support of customer-facing services that are offered to customers and resource-facing services that are presented to resources by an enterprise.
General Information