GB922 Service v20.0.1

The Service domain represents roles, information and activities carried out by parties (e.g., individuals / organizations) playing  roles that are involved in the strategic planning, definition, development and operational aspects of Services that are used to realize Product offerings to the market. Activities include management of: strategies, capabilities, lifecycles, catalogs, inventories, installations, activations, problems, performance, guiding, mediation, usage statistics and support of customer-facing services that are offered to customers and resource-facing services that are presented to resources by an enterprise.

General Information

Document series: GB922-39
Document version: 20.0.1
Status: TM Forum Approved
Document type: Standard
Team approved: 29-May-2020
IPR mode: RAND
TM Forum Approved: 20-Jul-2020
Date modified: 21-Jul-2020