Toolkit

Digital Organizational Transformation toolkit

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Overview

Members of the TM Forum Digital Organizational Transformation project from around the globe are collaborating to produce valuable resources that are geared towards addressing industry-level challenges of adopting a transformational culture. Below you will see resources published by the program so far, and this toolkit will only grow over time. These resources, like other TM Forum Toolkits, are accessible only by the members of the Forum. If your company is not a member, please fill the Membership Interest Form and we will get in touch with you.

Digital Organizational Transformation toolkit resources
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Resource Name Document version Document type Team Approved Date Download

GB1039 IDS TM Forum Inclusion and Diversity Maturity Model v1.0.0

1.0.0 Guidebook 7 Dec 2022

GB1019 Culture Maturity Model v1.0.0

1.0.0 Guidebook 7 Dec 2022

GB1031 Digital Organizational Transformation Culture & Skills Guidebook v3.0.0

3.0.0 Guidebook 1 Apr 2022

10 Telco Transformation Journeys v1.0.0 (IG1204)

1.0.0 Introductory Guide 23 Jul 2020

Digital Organizational Transformation for Communications Service Providers v1.0.1 (IG1201)

1.0.1 Exploratory Report 31 Jan 2020

Enabling the Organizational Digital Journey through Talent Transformation v1.0.1 (IG1191)

1.0.1 Introductory Guide 2 Dec 2019

Digital Organizational Transformation Approach Whitepaper v1.0.1 (IG1192)

1.0.1 Whitepaper 2 Dec 2019

Digital Organizational Transformation Ecosystem Guide v1.0.1 (IG1198)

1.0.1 Best Practice 2 Dec 2019

Transformation Towards the Operations Center of the Future R17.0.1 (IG1144)

0.7.1 Exploratory Report 5 Jun 2017

Communication Services Provider Workforce Transformation Implementation Experience R16.5.0 (IG1148)

1.0.4 Exploratory Report 9 Nov 2016

Operations Center of the Future - Future Competencies, Roles and Culture R17.5.1 (IG1158)

1.0.4 Standard 4 Dec 2017

Digital Organizational Transformation Infographic v3.0.0 (IG1200)

3.0.0 How To Guide 2 Oct 2020

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