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Certification Paths
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Certification Paths

Elevate your career in IT and networks with TM Forum Certification Paths.
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TM Forum’s Open Digital Framework (ODF) comprises tools, code, knowledge and standards, developed by TM Forum member organizations. The TM Forum certification curriculum aligns very closely to the ODA principles and topics. To help industry professionals learn how to use the ODA standards and best practices, TM Forum has introduced a set of Certification Paths, which target specific aspects of ODA.

Certification Paths

Details & courses needed to obtain certification path

Details & courses needed to obtain certification path

Certification Path

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Details & certifications needed to obtain certification path

The Business Process Certification Path provides the knowledge to implement, use and extend the Business Process Framework.
**The Practitioners-Level course supporting this certification is expert-led only at this time

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Business Process Framework (eTOM) – Certification – Fundamentals Level
  • Business Process Framework (eTOM) – Certification – Practitioners Level**

Type of certification path

Details & certifications needed to obtain certification path

The Information Framework Certification Path provides the knowledge to understand the role of the Information Framework and how to implement, use and extend it.
**The Practitioners-Level course supporting this certification is expert-led only at this time

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Information Framework (SID) – Certification – Fundamentals Level
  • Information Framework (SID) – Certification – Practitioners Level**

Type of certification path

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Details & certifications needed to obtain certification path

The Open API Certification Path provides the knowledge on how to implement, use, create and extend TM Forum Open APIs for business agility and interoperability.

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Information Framework (SID) – Certification – Fundamentals Level
  • TM Forum Open API – Certification – Fundamentals Level
  • TM Forum Open API – Certification – Practitioners Level

Type of certification path

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Details & certifications needed to obtain certification path

The Digital Ecosystem Certification Path provides the knowledge of the roles in an ecosystem and how to effectively define, design, model and scope digital business ecosystems.
**The Practitioners-Level course supporting this certification is expert-led only at this time

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Digital Business Ecosystems Fundamentals + exam
  • Digital Business Ecosystems Practitioners’ Course** + exam

Type of certification path

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Details & certifications needed to obtain certification path

The ODA Components Certification Path provides the expertise to understand and use the Open Digital Architecture (ODA) components.

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Business Process Framework (eTOM) – Certification – Fundamentals Level
  • Information Framework (SID) – Certification – Fundamentals Level
  • Application Framework (TAM) – Certification – Fundamentals Level OR 
    Functional Framework – Certification – Fundamentals Level
  • TM Forum Open API – Certification – Fundamentals Level
  • ODA Components – Certification – Fundamentals Level
  • ODA Components – Certification – Practitioners Level

Type of certification path

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Details & certifications needed to obtain certification path

The ODA System Certification Path provides a powerful overall systems view with the expertise to implement, develop, and use the Open Digital Architecture day to day.
**The Practitioners-Level course supporting this certification is expert-led only at this time

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Business Process Framework (eTOM) – Certification – Fundamentals Level
  • Information Framework (SID) – Certification – Fundamentals Level
  • Application Framework (TAM) – Certification – Fundamentals Level OR 
    Functional Framework – Certification – Fundamentals Level
  • TM Forum Open API – Certification – Fundamentals Level
  • ODA Components – Certification – Fundamentals Level
  • Open Digital Architecture (ODA) – Certification – Practitioners Level**

Type of certification path

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Details & certifications needed to obtain certification path

The Revenue Assurance Certification Path explains the principles of revenue assurance and how to implement tools and techniques for combating revenue assurance issues using relevant ODA principles.
**The Practitioners-Level course supporting this certification is expert-led only at this time

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Revenue Assurance Fundamentals + exam
  • Revenue Assurance Practitioners’ Course** + exam

Type of certification path

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Details & certifications needed to obtain certification path

The Customer Experience Certification Path builds the expertise to transform culture and processes to optimize customer experience and to successfully implement customer centricity projects
**The Practitioners-Level course supporting this certification is expert-led only at this time

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Customer Centricity Fundamentals + exam
  • Customer Experience Management Practitioners’ Course** + exam

Type of certification path

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Details & certifications needed to obtain certification path

The Digital Transformation Certification Path equips learners with the skills to leverage TM Forum’s Digital Maturity Model (DMM) and ODF assets and prepares them for the implementation of digital transformation programs.

  • Open Digital Architecture (ODA) Overview – Certification – Awareness Level
  • Digital Maturity & Transformation Fundamentals + exam
  • Digital Maturity Model (DMM) Practitioners’ Course + exam

Type of certification path

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Details & certifications needed to obtain certification path

The Autonomous Network Levels (ANL) – Certification Path explains how to use TM Forum’s standardized ANL methodology and tools to determine the level of autonomy in your network operations

  • Artificial Intelligence and Automation Overview – Certification – Awareness Level
  • Intent Driven Autonomous Networks (IDAN) – Certification – Fundamentals Level
  • Autonomous Network Levels (ANL) – Certification – Fundamentals Level

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