A massive and sustained Internet attack that has caused outages and network congestion today for a large number of Web sites was launched with the help of hacked “Internet of Things” (IoT) devices….

DDOS attack 21 Oct 2016.

What is Trust?

The potential of the Internet of Everything is limitless but the pitfalls can also be catastrophic if they are not managed carefully. TM Forum members are focused on tackling the challenges of guaranteeing security, privacy and revenue management and exploring how to share responsibility across connected services and the partnerships that enable them.

Establishing trust is about more than just security and privacy. It is also about consistently meeting expectations of quality, for both customers and partners, that are achieved through mature, proactive revenue management processes.

Our goal is to enable trusted complex digital ecosystems, where new services can be delivered quickly, easily and securely using a wide range of business models and partners.

TM Forum is the ideal place to collaboratively develop the security, privacy and revenue management best practices and guidance needed to enable trusted digital ecosystems. To be effective, security, privacy, revenue assurance, fraud management, asset management and charging and billing all require collaboration to engender and maintain trust. The diverse range of expertise across the Forum’s large membership ensures that the best practices developed collaboratively are credible and relevant now and in the future.

The key IoE challenges for Trust

1. Trust in IoE Monetization: TM Forum’s IoE program is addressing the challenges in implementing monetization risk and reward in dynamic, evolving and complex digital ecosystems. Learn more.
2. Revenue Assurance: The IoE presents a dynamic environment of connected partners. In this context, TM Forum is leading the way in developing an holistic approach to revenue management by creating best practices, standardizing the language and processes of revenue assurance, and defining a comprehensive Revenue Assurance Maturity Model, as well as defining Revenue Assurance Key Performance Indicators (KPIs). Learn more.
3. Asset Management: Network asset management to ensure orchestration and catalogs are accurate, current and sufficiently agile in their maintenance, validity and anticipation of expansion to cope with the transformations required for the IoE opportunity. Learn more.
4. Fraud Management: Service providers of digital services need to protect their revenue through fraud management on even the most monitored networks. Learn more.
5. Charging & Billing: TM Forum’s charging & billing project workstream is developing use cases and monitoring the impact and challenges of IoE on charging and billing. Learn more.

Work in progress

The work of the Security & Privacy and Revenue Management collaboration workstreams is to build on existing TM Forum assets, as well as producing new Trust thought leadership and best practices.