Toolkit

AI Toolkit

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Overview

AI Operations (AIOps) assets help to identify the gaps between traditional operations and AI operations and a new operations process framework, allowing CSPs to re-engineer their processes accordingly to safely and securely implement and manage AI.

Below you will see resources published by the program so far relating to AI Operations (AIOps), and this toolkit will only grow over time.

We have recently produced whitepaper AIOps: A practical framework for AI-driven operations in the telecom industry which is available to members and non-members.

AI Toolkit resources
View all resources in library
Resource NameDocument versionDocument typeTeam Approved DateDownload

IG1274 AIOps Lifecycle v3.0.0

3.0.0Introductory Guide7 Oct 2022

IG1190 AIOps Service Management v5.4.0

5.4.0Best Practice26 Nov 2021

IG1190A AIOps Configuration Management v3.0.0

3.0.0Best Practice30 Jul 2021

IG1190B AIOps Change Management v1.0.1

1.0.1Introductory Guide29 May 2020

IG1190C AIOps Release Management v2.0.0

2.0.0Introductory Guide31 Jul 2020

IG1190D AIOps Acceptance Testing v2.0.0

2.0.0Introductory Guide2 Oct 2020

IG1190E AIOps Knowledge Management v1.0.1

1.0.1Introductory Guide29 May 2020

IG1190F AIOps Monitoring and Event Management v1.0.1

1.0.1Introductory Guide29 May 2020

IG1190G AIOps Incident Management v2.0.0

2.0.0Introductory Guide2 Oct 2020

IG1190H AIOps Problem Management v2.0.0

2.0.0Introductory Guide28 May 2021

IG1190I AIOps Application & Data Maintenance v3.0.0

3.0.0Best Practice5 Oct 2022

IG1190J AI DataOps v3.1.0

3.1.0Introductory Guide1 Jun 2022

IG1190K AIOps Capacity Management v2.0.0

2.0.0Introductory Guide1 Jun 2022

IG1190L AIOps Service Desk Management v1.0.0

1.0.0Best Practice28 Jan 2022

IG1190M AIOps Decommission v1.0.0

1.0.0Model31 Mar 2022

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