TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Customer experience - Enterprise customers
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****Please note that TM Forum Knowledge and Career Certification is available only to staff of TM Forum member companies.*****
Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification.
Whether you want to develop your personal career path or demonstrate the expertise of your team, TM Forum Certification exhibits your knowledge and understanding of the use of our industry recognized, in-demand standards and best practices.
Knowledge Certification is presented to TM Forum members who attend a course and pass the associated exam.
Career Certification is given to individuals who complete the required courses and exams in each track, demonstrating the required knowledge to competently navigate business challenges such as business process modeling, information modeling, revenue assurance and more.
Develop your career or grow the skills of your employees to optimize agility, improve business processes and provide solutions that directly meet your customer’s needs.
Knows how to implement, use and extend the Information Framework and the Business Process and has the capability required to drive operational improvement and transformation projects.
Knows how to implement, use and extend the Business Process Framework to drive projects that apply Frameworx and Revenue Assurance best practices to contribute to the profitability of the organization.
Knows how to implement, use and extend the Business Process Framework and the Information Framework to assess, plan, deploy and manage virtualization and cloud migration projects across the organization.
Understands the role of Frameworx within the business and knows how to implement, use and extend the Information Framework.
Understands the role of Frameworx within the business and knows how to implement, use and extend the Business Process Framework.
Understands the principles of Revenue Assurance and knows how to implement tools and techniques for combating revenue assurance issues using relevant Frameworx principles.
Understands the principles of virtualization and has the knowledge needed to plan, deploy and manage virtualization across the organization using Information Framework to manage data migration
Understands the impact Cloud Computing can have on the organization and has knowledge of the key principles and deployment considerations using the Business Process Framework to ensure process consistency
Understands the role of Frameworx within the business and has knowledge of the key principles and deployment considerations.
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You’re now Knowledge or Career Certified! (members only)
Prove your knowledge as you appear alongside the best in the industry, with your name on listed the TM Forum website.