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About the TM Forum

About us

Over the last 25 years TM Forum has not only grown in numbers, we've expanded into verticals and businesses that are dependent on the communications industry for their success. With only 8 members in 1988, the Forum has grown and evolved to consistently meet the needs of the changing market.

Now, with over 900 member companies, the Forum is the largest global trade association focused on bringing together the digital ecosystem, including communication service providers, digital service providers and enterprises, with the goal of enabling an open digital world. The Forum delivers a wealth of knowledge and practical tools for our members, including unique research, best practices and standards. We facilitate collaborate amongst our members, to rapidly solve business issues in critical areas, such as business process optimization, big data analytics, cloud management, customer experience management and security.

The Forum provides member benefits that Inform, Innovate, Accelerate and Optimize members' business decisions and operations. Through providing a neutral and open platform for collaboration between service providers, enterprises and their suppliers, the Forum helps its members overcome the barriers to an open digital economy. 

Inform

The Forum brings together thought-leaders and delivers thought-changing analysis and revolutionary approaches to address industry issues, from macro market trends to pragmatic technology challenges.

Innovate

By bringing the industry together to identify and solve common problems, we drive innovation, striving to challenge conventional thinking by bringing disruptive ideas to the table.

Accelerate

We drive collaboration between players in the value-chain to remove business and technology roadblocks to growth through industry agreement and the development of pragmatic enabling standards.

Optimize

As services scale, we bring together experts in competencies such as customer experience management, data analytics, business process optimization, revenue management, and more to establish business standards, best practices and practical tools to continuously optimize provider operations.