To download any of the documents and models from the latest releases of the TM Forum Frameworx suite of standards and best practices please chose from the links below.
You can also browse and use filters in our Resources & Assets section to find documents relating to specific topics.
As a member, you can download and make use of all the tools, best practices, standards, APIs and interfaces produced collaboratively by our members. Adopted by 91% of the world’s largest service providers, TM Forum Frameworx continues to be the most widely used blueprint for effective and efficient business operations. Start using Frameworx today!
Business Process Framework (eTOM)
Download the Business Process Framework documents including the Getting Started guide; Implementing Process Flows; Using eTOM & ITIL together.
Release 21.0Release 20.5Release 20Release 19.5Release 19
Information Framework (SID)
Download the Information Framework documents including the Getting Started guide; Standard Entity Definitions; Standards Models files.
Release 21.0Release 20.5Release 20Release 19.5Release 19
Application Framework (TAM)
Download the Application Framework documents including the User Guidelines; Application & Function Definitions; Model files; Reference Materials.
Release 21.0Release 20.5Release 20Release 19.5Release 19
Open APIs
Download the Open API specifications, mapping documents, templates; Integration Framework documents including Architecture & Governance; Frameworx Metamodel