Digital Leadership Summit: How will AI and analytics drive 5G revenue?

Tuesday, March 16, 2021 3:00pm to 5:00pm


Successful 5G deployments require operations to think and work differently. In three years, mobile customers will undergo a radical change. There will be more machines than humans, 750% more traffic, and a diversity of new services, each with distinct performance requirements. Failing to meet them will impact 5G revenue and ROI.

Assuring success requires dynamic visibility. Tier-1 operators’ probing visions now call for insight into any individual, device, slice or service within 100ms—thousands of times faster and more granular than what’s possible today. AI-driven analytics is required to get the right data to orchestrators and automation platforms tasked with maintaining service level objectives.

This event will tap into industry and operator experts to learn about the strategies being deployed to realize this vision. It will cover the challenges they encountered, how they overcame them, and the journey ahead.

If you are interested in attending this event, please contact Iwona Hampson. Space is limited.

3:00 – 3:15 pm GMT: Delivering on the 5G promise: AI-driven intelligent operations, automation and decision making

  • Addressing the need for AI to deliver and monetize 5G services
  • CSP pulse check: addressing current adoption trends and challenges
  • Modernizing management and operations with automation and AIOps
  • Delivering a game changing customer experience

Aaron Boasman-Patel, VP, AI & Customer ExperienceTM Forum

3:15 – 3:35 pm GMT: Industry Keynote: Preparing to deliver an exceptional, data-driven 5G experience

  • Addressing technical debt: too slow, too big, too expensive, disconnected
  • Fuel for 5G networks: the insights orchestrators and automation platforms need
  • Using 5G to reinvent operations and the customer experience
  • Supercharging humans: the new role of the NOC/SOC engineer

Ajay Jain, Senior Vice President – Airtel

3:35 – 3:50 pm GMT: EXFO Keynote: AI-driven, adaptive services assurance in action

  • The big data paradox: we need small data
  • The new probe is no probe: extracting dynamic insight from existing systems
  • Adaptive insight: the right data, in context, right now
  • Live case study: a Tier-1 CSP network seen through the lens of AI

Mark Hiseman, Adaptive Service Assurance Product Management Director – EXFO

3:50 – 4:50 pm GMT: Panel discussion: Here’s the map: speed bumps, limits and fast lanes

  • What’s 5G without AI-driven automation? Which opportunities work, which fall flat?
  • The journey has started: where are we, and when will we get there?
  • The experience of one: the importance of the individual experience
  • How can operators use analytics to reap rewards in the 5G ecosystem?

Aaron Boasman-Patel, VP, AI & Customer ExperienceTM Forum
Mazin Gilbert, Vice President – Network Analytics and Automation, AT&T Labs
Mark Hiseman, Adaptive Service Assurance Product Management Director –EXFO
Ajay Jain, Senior Vice President – Airtel
Charlotte Patrick, Independent Analyst – Charlotte Patrick Consult

4:50 – 5:00 pm GMT: Closing Remarks
Aaron Boasman-Patel, VP, AI & Customer ExperienceTM Forum

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