Separate Reality Ltd
Separate Reality are experts in self-care and customer-care systems for the telecommunication industry with a particular emphasis on user experiences and the overall customer experience that results from multi-channel interactions. We advise and deliver desktop portals and smart apps that either empower your customers to manage themselves from home (self-care) or enable you to mange your customers from the call-center or retail outlet more efficiently (customer-care). Always to reduce operational costs, increase sales and increase customer loyalty. To support our consultancy practice and help differentiate us from our competitors we have a number of products, including powerful integration frameworks, RAD environments and fully operational e2e solutions, that either accelerate and de-risk custom developments or are sold as off-the-shelf products. We always deliver an excellent return on investment and we have a proud portfolio.
|Type: Corporate Member|
|Date Joined: May 2, 2022|
|Principal Contact: Jill Simpson|
|TM Forum Engagement Manager: Arlie Mardorian|