TEOCO Corporation TEOCO is a leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) worldwide. Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs. Through advanced analytics, TEOCO products provide actionable and measurable insights into network and customer behaviour. This includes the optimization, effective monetization, and delivery of new and existing services, such as 5G. Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to maximize the revenue potential of 5G investments and capitalize on new opportunities tied to the emerging Internet of Things (IoT). TEOCO’s Service Assurance TEOCO’s Helix suite of service assurance solutions help carriers predict, identify and quickly resolve service-impacting problems and network outages. Assuring a quality customer experience isn’t as easy as it used to be. Today’s cloud enabled, hybrid networks are incredibly complex. New technologies and 5G networks are being rolled out, and many services have become increasingly mission-critical. In addition, Enterprise customers are demanding greater visibility and control, with Service Level Agreements (SLA) that require constant monitoring. These factors highlight the need for ‘smart’ service assurance, making it the competitive edge today’s carriers are looking for. Helix Service Assurance: • Expedites and automates the resolution of network fault, performance and service issues • Predicts and prevents network outages, service degradations and SLA violations • Utilise AI/ML to generate actionable analytics-driven insights • Highly scalable carrier grade solution that is easily integrated into any OSS/ orchestration solution. • Helix Service Assurance supports highly dynamic network environments across all major wireless and wireline network technologies, including 5G, NFV and Cloud. For more information visit: www.teoco.com