HCL is a $5 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. HCL has remained ahead of the curve consistently for the last few years and is today among the fastest growing Indian IT companies with a team of about 62,000 ‘extraordinary individuals’. HCL has offices in 26 countries and operates in over 33 countries with delivery centers in US, China, Malaysia, Poland, and Ireland. HCL will leverage this global delivery capability for providing services to 500+ across the continents. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. HCL’s Telecom practice has rich experience in working with a large number of telecom service providers, OSS/BSS solution providers and equipment manufacturers which gives us the unique advantage of a full spectrum IT service provider with the understanding of the complete telecom value chain. HCL provides solutions to its customers in the conventional wire line, wireless and NGN services. HCL’s experience in telecom industry ranges from OSS/BSS system architecture, design, development, Operations, maintenance and support, EAI and message broker solutions in the areas of integrating Telecom Applications, NMS development and deployment. HCL’s Mobility Centre of Excellence (CoE) addresses the mobile application development, porting, testing across various Mobile platforms and handset related requirements of CSPs to provide NGN services. HCL is extensively engaged with product companies and ISVs, our systems and processes have been aligned to the communication service provider’s business. HCL has developed solution accelerators and frameworks that facilitate cycle time reduction and customer experience enhancement. HCL’s Telecom Operations Efficiency Enhancer framework (TO?E) based CSP engagement case study was jointly presented by HCL and its CSP client in TM Forum events.