Production versionCustomer Experience Management Implementation Guide Use Cases R19.0.1 (GB962D)
- Maturity level: General availability (GA)
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Created By: Customer Experience Management
The Implementation Guide is a collection of use cases that represent business challenges and it provides an outline of a possible solution that involves the TM Forum best practices, recommendations and also models like the Business Process Framework (eTOM) and the Information Framework (SID).
General Information
Document series:
GB962D
Document version:
9.0.1
Status:
TM Forum Approved
Document type:
Best Practice
Team approved:
17-Jun-2019
IPR mode:
RAND
TM Forum Approved:
30-Sep-2019
Date modified:
02-Oct-2019