• GB1034B Software Marketplaces Technical Capabilities v1.0.0

    Maturity Level: General availability (GA)

    Document version: 1.0.0

    Release Status: Production

    Details:

    This document highlights the software marketplaces technical capabilities, their groupings, purpose, outcomes and provides a narrative description of each.

  • GB1034C Software Marketplaces Use-Cases v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    This document contains user stories and use-cases which support the Software Marketplace Reference Architecture.

  • GB1004B Business Assurance Transformation – Margin Assurance v1.0.0

    Maturity Level: General availability (GA)

    Document version: 1.0.0

    Release Status: Production

    Details:

    The evolution of technology from 2G to 3G may have taken 10 years but the progress to 4G and now 5G has occurred within a mere 5 years. This breakneck speed of innovation means that CSPs must constantly invest in new technologies, leading to escalati...

    Standard(s): Best Practices

  • GB1011 Transformation Project Framework (TPF) v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    The Transformation Project Framework (TPF) addresses a need from TM Forum Members to facilitate a systematic approach by their transformation programs to defining, planning and executing multiple transformation projects that are based on adoption of ...

    Standard(s): Best Practices

  • IG1203 Capabilities for CEM Concepts and Processes v3.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.0.0

    Release Status: Production

    Details:

    Capabilities for CEM Concepts and Processes’ builds on the initial study IG1203 v1.0.0 that explored customer experience concepts and processes that are subsequently used in updating existing and developing new processes in eTOM for customer experi...

  • TR284C AI Closed Loop Automation APIs v1.1.0

    Maturity Level: General availability (GA)

    Document version: 1.1.0

    Release Status: Archived

    Details:

    Anomaly Management is a new approach to proactive assurance. Bringing AI and Automation together to support zero-problem and zero-wait operations is an appetite of many TM Forum members. This report is part of the series of technical reports that bui...

    Standard(s): Best Practices

  • IG1219E Anomaly Management Information Model v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    A common information model for anomaly management facilitates the drive to achieve zero-trouble. This introductory guide extends SID with anomaly management information model (AMIM) business entities and furthermore establishes the information integr...

  • IG1219A AI Closed Loop Automation Management v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    In this project asset, the information blueprint for Closed Loop Automation (section 6) extends similar implementation of ONAP CLAMP with the inclusion of Intelligence Management across Engagement, Party, Production and Core Commerce management Funct...

  • IG1219B Anomaly Management Business Process for eTOM v1.1.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.1.0

    Release Status: Production

    Details:

    Detecting, preventing and diagnosing unexpected anomalous conditions characterizes anomaly management. As autonomy, heterogeneity, scale and dynamicity of ICT environments increase, it introduces difficulties, as well as complexities of managing reso...

    Standard(s): Business Process Framework (eTOM)

  • GB929 Application Framework (TAM) Suite v21.5

    Resources include:

    RN315 Application Framework Release Notes v21.5

    GB929D Application Framework (TAM) v21.5.0

    GB929F Functional Framework Functional Decomposition v21.0.0

    More

    Maturity Level: Level 4 - Forum Approved

    Details:

    The Application Framework (originally known as TAM) is the ongoing TM Forum initiative to deliver an application architecture or framework for use by service providers and others within the Information Communications, and Entertainment industri...

    Standard(s): Application Framework (TAM)

  • GB922 Information Framework v21.5

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    This release of the Information Framework contains enhancements to it, including: Adjust ordering of Frameworx Product and Customer domains Rename "Engaged Party" domain to "Business Partner" and align related domains / concepts Unify t...

    Standard(s): Information Framework (SID)

  • GB922 Information Framework Models Suite v21.5

    Resources include:

    GB922 Information Framework Model Differences v21.5.0

    Information Framework (SID) Excel Format v21.5.0

    Information Framework (SID) HTML Model - GIF v21.5.0

    More

    Maturity Level: Level 4 - Forum Approved

    Details:

    Download the entire GB922 Information Framework Models Suite using the Download All button to the right; or download each file individually from the Assets Included listing below. The GB922 Information Framework Models Suite includes these files: I...

    Standard(s): Information Framework (SID)