GB922 Service Overview R18.5.1
- Maturity level: Level 4 - Forum Approved
Created By: Frameworx Project
One of the goals of the SID model is to enable a seamless transition from business concepts and definitions to other domains, such as networking. This addendum covers the definition of services.
In looking at ‘”Service”, the first problem is one of terminology. Service means many things to many people. For example, many people use the words “Product” and “Service” interchangeably. In addition, though Resources are usually not confused with Services, the relationships between different types of Resources and a Service are confusing to many people.